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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 661 Showing 13,201-13,220 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician came by and installed the TV on the wall and they did a great job. I could do it as good but I'm too lazy.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect this guy truly knows his job and is real professional. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members that mounted my TV to the wall did a great job. I would recommend them to mount my next TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Was really happy with install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a really complete job and put my TV in a great spot. Was very responsive and really I have no complaints. Geek squad great on this.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job… Highly recommend having Best Buy install your TV… definitely enjoy my new Samsung TV

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Nice Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 man crew did a really good job in mounting the tv. The only negative is the 1st technician arrived and had to wait 45 minutes for the 2nd technician to arrive. The work was completed in fine fashion...looks very good on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very professional service they cleaned the wall and throw away the garbage

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer the TV connected and the Cable box connect is adjusted the picture I’m going to be video and checked it and everything is working very good.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Geek Squad trouble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third party install was fantastic they showed up just like stated. Geek squad was terrible! They pushed my install 3 times. Call customer service 5 times hung up and lost call 5 times. Told 2 different reasons why install was impossible. Unless pickup at store is possible will not use Bestbuy again

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great… tv was mounted quickly and professionally….. cleaned everything up

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two really nice young man set up my TV for me and showed me how to work the whole thing took them about 30 minutes and I was very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greay guys...Honest evaluation and installation. Would definitely recommend...A+++

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    My install TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and everything was working great. We love the work that was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Twonperdon team was polite, neat, friendly, efficient, arrived a bit earlier than expected (but I was called first). Very good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The arrived exactly when they said, Mounted the TV and set up all the equipment. Excellent job, very neat and cleaned up afterwards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The misunderstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two people that you sent with my new tv were not very knowledgeable. Supposedly they were here only to deliver the television and not set it up. When I spoke to the person on the phone he told me that they would set up Deliver set it up and program that didn't happen basicallyI had to do myself

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan connected all devices and mounted my TV on the wall mount as well. Excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    On Time and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Best Buy installer was great. showed up on time and was in and out in about an hour. a real gentlemen. thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job Well Done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of accommodating to the install and getting the job done effectively. Job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional and polite. They even cleaned up

    I would recommend this to a friend