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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 662 Showing 13,221-13,240 of 38,694 reviews
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication and service. schedule window is too wide

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, friendly, cleaned up nicely. The only reason I am rating this 4 stars is they did not put any of the cables/cords behind the wall. I was told the cable company would handle that which was not the case.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    happy happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a 77 inch oled tv installed by geek squad. they did an excellent job and i am completely satisfied with out come

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Installation went well Installer was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boss mode

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were polite, crossed all the t's and dotted all the I's, great job no prob

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men put the mount on the wall & mounted my TV. They took the box the TV was delivered in, but must ave placed the box the mount came in into the TV box because after they left, i couldn’t find the Amazon box the mount came in. The box should have had the extra brackets because those were not left either. Although I probably will not need these extras, I would have assumed they would have left them or at least asked about them before taking them. They also left dust/trash on the shelves when they finished. This was definitely not the same type of experience I had with the first pair of technicians who put the mount & larger TV in my living room.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. Very professional, very quick and did an outstanding job. Way worth it to me.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was wonderful. They were professional, answered all our questions and did a super job of mounting our TV andSound bar. Couldm’t have expected more.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Basic TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, no frills TV mount. This is what we wanted-no tilting or pulling away from the wall

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We hire Geek Squad to mount wall our 75” tv as we wasn’t sure to install in the correct way, he did an amazing job:)!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did an excellent installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an outstanding job. Very quick, efficient and professional. I would strongly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service team did an amazing job mounting the Tv in the perfect spot. Very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fantastic job hooking up my new surround sound system and made sure everything worked properly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Reset our TV after room painting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad were very professional and attentive to our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job & very helpful Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on doing the installation. Great job, hasn't fallen off the wall :)

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend geek squad anytime you need them to do anything for you. Always professional and leave the house like you never new they were even there.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    He did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was great he knew just what to do and didn't do a lot of talking

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and knowledgeable! I would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time and fast install....a job well done......thanks again

    I would recommend this to a friend