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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 663 Showing 13,241-13,260 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time and fast install....a job well done......thanks again

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad - great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exvellent service, on time, quality work that was appreciated

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job by a great Geek Squad member!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman did a great job of mounting the tv. He listened to what we wanted and then set about accomplishing it. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time - Knowledgeable and Efficient - Took their time to make sure installation was completed 100%

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional, mounted my tv, and was very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Love these guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job mounting a tv in my daughters small college studio!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed the TV were amazing! They made sure i was comfortable on where my tv was placed

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted and they did great work - highly recommend using this team

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very helpful and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very professional and when he mounted my tv I wanted moved a little farther up he did so without complaint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful, Worth It

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my TV and Sound bar mounted by these guys and I've never had any problems with either. They were very helpful and saved me some money with advice on what to purchase next for the TV. It's worth it to have them do it as opposed to doing it yourself because of the "TV drop" insurance. If you mount the TV yourself and drop it... it's on you. If Best Buy's Geek Squad mounts if for you and they drop it... they give you a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best TV Wall Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new 82" television on the wall and connected my devices. They did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very knowledable, courteous and helpful with TV setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was put on the wall mount. Very knowledgeable about the issues I was having.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two agents removed a heavy plasma TV and mounted the new one over a fireplace while standing on a marble hearth. Well worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent - Wonderful customer service and friendly attitudes. Smart and Professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV and Sonos system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expectations were met and we are satisfied. We would have them out to our home again, if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Experience was positive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected my device to the sound bar. The agents the service call in competent and professional manner.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Phenomenal Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron mounted and set up our 75 inch tv and he did an exceptional job. He was extremely knowledgeable and a pleasure to deal with. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Premium Customer Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service! Raphael was courteous and quick with mounting the tv!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Purchase a mount!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys do amazing work in a timely manner. Make sure you purchase your own mount though.

    I would recommend this to a friend