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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 665 Showing 13,281-13,300 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a tremendous job for us!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Lawrence KS local Geek Squad team did a tremendous job for us. They communicated with us and kept us up to date on their arrival, they were there when they told us they would be, and they were very patient and friendly. We could not have asked for a better installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and polite, installers were quick and cleaned up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and professional service, very courteous, and patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Picture quality at competitive price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality, sound feature, and application dashboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional service. They mounted my TV and connected all my devices. Very clean and accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a nice job installing the TV and setting up the cable and the auxiliary devices. I would never attempt this myself. Let the pros do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AwesomeGeeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs were awesome. They were efficient and went through all the controls with us. All our questions were answered and we love the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience they were very professional knowledgeable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounted professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional, helpful and quick!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Made it look easy!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys arrived on time and were extremely professional. They got the job done quickly and didn’t leave a mess. I would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad does a great and thorough job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team of two mounted our tv, dusted/cleaned the whole area and reconnected all of our devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied with this service. The techs were so friendly and I’ informative

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed. Sharp smart TV w/Roku.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reps from Geek Squad were knowledge, professional and thorough. Well worth the added expense to have a great install, set up and explanations on operation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely and professional installation. Worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Delivered mounted new tv w/sound bar & Direct TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew were great, friendly, knowledgeable and patient answering all our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service and so happy I had professionals install my TV. Excellent work by these two gentlemen.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED MY TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came at the appointed time was very courteous and he connected all my services and explained all the services.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Two tries to get a tv paired to the remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m only giving a 4 because when the installers came out the first time, the tv would turn on but that was it. The installer told me it’s the remote and I had to go back to Best Buy (40 miles away) and they’d switch it out. I got another remote and the same thing. Best Buy came out again two weeks later with a new tv but all they had to do was pair it to the tv. A 5 minute fix. I feel they should have made sure on the first delivery that when they left I had an operable tv but I didn’t. Also, for the customer to have to go back and exchange a part is inexcusable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fantastic. They did an excellent job. Extremely friendly and worked very hard. Would strongly recommend

    I would recommend this to a friend