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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 666 Showing 13,301-13,320 of 38,694 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting our TV on the wall. They explained everything to us and had us walk through the process with them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount. Allows easy access to wiring and relatively flush with the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed TV with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs installed the TV the way I requested and they did it quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set Up My Entire A/V System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took down two old TVs and installed two new TVs in two different rooms. Plus they installed Apple TV and set up my stereo system which had been in storage for a couple of years and ran the main TV through my stereo components and a new universal remote control that they programmed. I’m very pleased with the video effects and the audio effects. The place was left clean and tidy. Agents were very personable and gave me easy to understand instructions. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSA did a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service person was polite and tried to be very mindfull of the mess he may make. He helped me when i asked questions and gave satisfactory answers.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super knowledgeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out were quick efficient and clean They took all the mess with them They set up the rob explained it and it’s great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was installed quickly and very professional. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my tv and connected my devices,

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The geek squad installed my TV very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to my components. They were friendly, and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smooth. They came measured and installed with. I problems. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job. Very knowledgeable. Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for my TVs and Ring installation.....

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set up looks clean and organized thank you !!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    BENEJ Pediatrics Inc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very good. They showed up at the right time and mounted my new TV. They did a wonderful job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a great job installing my tv. I'm so glad I didn't try it myself!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Solid install!!! For 1 man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job putting that on the wall he had to call for help, but he was very efficient and even programmed my remote!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Be careful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my new tv. The problem is they charged me 49.95 to hook up my dvd player which was already hooked up all they had to do was plug it in. Then they charged me 49.95 to hook up my surround sound which was already hooked up all they had to do was plug it in. So beware ask before you let them hook up any extras. I spent 90 minutes trying to resolve this issue most of the employees I talked with had no clue what I was talking about finally Lisa I think was the 5th person I talked to got it resolved. Thank you Lisa you should be a manager you have common sense and truly care about your customers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were prompt and very professional, one left to get additional supplies while the started putting the tv mount together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was very nice and helpful. Very knowledgeable and went out their way to help set up my sound bar as well

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hugo was great, very professional and timely. He had so much to do and finished quickly.

    I would recommend this to a friend