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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 667 Showing 13,321-13,340 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad is worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were obviously very experienced pros and did a wonderful job in an amazingly short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was able to help me make the right choice to get w

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with my service to mount the TV and Best Buy service made sure to ask me what I wanted and cleaned up after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actuall had 4 TV mounted on wall. Excellent job. All I had to do was eatch

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! Very professional both on the install and interaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv. Great installers would use Best Buy for anything they have. Courteous help. Installers so quick and clean

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad did great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did very good job. Very knowledgeable. Would definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT & PROFESSIONAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose and Shane were excellent in every aspect! They were on time, and they took their time in making sure of finding the studs on the wall. They also were very patient with me on guiding me through the functions of the TV. Plus, they removed all the debris. Very professional and friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    GEEK SQUAD EXPERTISE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PERFECT WALL MOUNTING OF 70'' USING MY HARDWARE. GREAT GUYS-FAST & EFFICIENT-WHAT MORE COULD YOU ASK FOR?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job done by the installer and very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Lanai 65" TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys were great. Perfect install. Good times.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Basic TV Mounting - 50" and Smaller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had several TVs mounted on the walls of my home. The Geek Squad does an excellent job in presenting options and the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chad and his helper were very professional and knowledgeable of the task at hand.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Geek Squad installed my mount quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked quickly and did a good job installing the tv mount. The extra cost of the Best Buy mount was slightly overpriced as compared to ordering the same mount elsewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT CUSTOMER SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly courteous and excellent customer service provided by the installer I received a call prior to arrival during installation and after placement of our wall mount and TV Also the Technician offered additional information on better WiFi performance

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a fantastic job totally recommend this to anyone they were very professional very fast did an overall awesome job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always comes thru for me when I need them. The install of my new tv was fast and efficient and believe me, they knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent communication prior to delivery. Two techs arrived on time and worked very efficiently. The set up was clear as they explained steps for use and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, Professional and Experienced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly was going to try and mount the tv myself but decided to go with Best Buy. Have to admit they did an amazing job mounting the tv. Gave me recommendations and an idea of where and how the tv would look based on my setup. The guys who came out were great and professional. They even took the box and packaging with them so I didn't have to worry about the clean up! That allowed me to jump straight into watching this beautiful 4K tv as soon as they left. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech reinstalled my bracket that someone else incorrectly installed. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexis was very professional, friendly and thorough. He was so patient, thoughtful and clear when he was giving me instructions about my new TV. I'm a retired educator and, and Alexis reminded me the excellent teachers I met during my career. He'd make an excellent teacher!

    I would recommend this to a friend