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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 669 Showing 13,361-13,380 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to our home and hung tv, wall mount. Very helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff did a great job mounting the TV that I purchased. It was 70 inches. The installation was efficient and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Mounted My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted to my wall and looks GREAT! Very Pleased

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to the way my house was built I knew the TV couldn't get mounted the right way but the Geek Squad did the best they could and it turned out good,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my new samsung. It looks great plus the quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted it very easily to my stone fire place with out difficulty

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and got my TV installed and programmed in no time at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech value and Geek Squad Expertise!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience all around. The installers were friendly and helpful as we discussed optimal placement for where I wanted the tv mounted. They asked great questions about how I would have the room set up since my furniture had not arrived yet. They were able to answer questions I had and walked me through the operating system on the tv and should me how to properly adjust the mounts pivot, tilt and swivel features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good installation of my 85" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who delivered and installed my 85" TV were professional and efficient. They took the time to measure and help assess where the best location on the wall for proper viewing. The one disappointment was their inability to run the power and cable wires down behind the wall. They said they didn't have the materials necessary to do this but prior to the appointment I call on two occasions to confirm this would be done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents who installed TV and attachments did an awesome job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job with the wall mount couldn't ask for a better job

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very prosessional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job - very professional Went above and beyond. Wish I knew the two installer names to give them each 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very efficient install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was wonderful and the installer a real pro. Great service Best Buy offers. Will definitely do it for my next tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my t v quickly and profession

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my t v and connected all my devices

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The installer was amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was professional and a Game of Thrones fan. What better way to have your equipment set up than by a person who understands why you need perfect installation

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed my TV and DVD player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my TV on a wall mount, programed it and my new DVD player. Gave good explanations and instructions on how to use both

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Rules.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guy's really know there stuff. I have had them hook systems and TVs. in the past. I found them to be very polite and informative.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Connection was fine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The independent man who hooked up our TV was knowledgeable and got us up and running. All the geek squad personnel were busy on other jobs!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job installing the TVs in the required places. Thank you so much and have an awesome day.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV installations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were polite, professional, and got the two tv’s mounted and working in no time.

    I would recommend this to a friend