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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 673 Showing 13,441-13,460 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Steve SPI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs were very quick and professional! The other cool thing was they hauled all of the packing materials off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home TV Mounting Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. The techs were so friendly and worked so well. Great cleanup and such fast service. Would use them again any day. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Swad switch out my defected tv for my new one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's performed a efficient installation. They were on time and thorough on my set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL. 55"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and easy setup. Hard to beat the price and service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team showed up right one time and had the TV hung on the wall in minutes. Paying extra for this service was 100% worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was excellent, Installation was quick! The team was very professional and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 men arrived to install my 100" TV. They listened to my suggestions and installed the TV using my mount on the wall where I wanted it. The install was relatively quick and they even cleaned up afterwards taking the packing materials from the TV with them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad completed tricky relocation of big scre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents moved my big screen installation to a higher location extremely carefully. Just right!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who installed my mount and hardware were quick and complete.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is outstanding. Vivid colors and sound

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two young men were informative and very courteous. we had questions and they were great

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Guys! Great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service team mounted 4 TVs and performed professionally, cleaned their mess with a vacuum and all of them came out well!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my tv on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and great service. Very professional as well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Done very professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like he had done many of these before. Went ahead and mounted my wire covering that didn't appear on his work order.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    65 Inch TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely will use the Geek Squad again. I was amazed how quickly they completed the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 inch TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service the 2 techs were friendly and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar 9 Mounting Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a very nice job mounting the 85" Sony TV on our wall. The wall mount didn't have a way to mount the Sony Soundbar 9. They had to lay it down on top of a piece of furniture.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luke was so helpful With the recommendation and install of my TV while display

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and explained all functions and use of controls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make it simple on yourself and have the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough good things about the Geek Squad and their installation. Extremely professional and friendly, and they took care of all the installation while I sat on the couch waiting for our TV system to go live. The had the old TV removed and the new 65" UHD Vizio TV installed very quickly and set up the TV so I dod not have to figure things out. NOTE: Make sure you subscribe to the Total Tech service which is a Geek Squad umbrella service that covers all your tech needs, The normal $150-199 installation costs drop to $49.99 for everything !

    I would recommend this to a friend