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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 674 Showing 13,461-13,480 of 38,694 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad did it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did it all. Install, set it up, explained throughly how things operate. Saved me hours of aggravation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fast, efficient and thorough! They set it up without making a mess and showed me all the cool features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad rocks! have had nothing but great experiences with serval installations.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians were skillful, courteous, fast and personable. Would not hesitate to have them here for any future installations or repair.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Installation went very well. Professional and friendly service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed the TV and its components so easily and explained everything as they worked. It was such a pleasure having them do what they do best.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad called and ask if they could come earlier than scheduled. The TV was installed at least an hour earlier. Professional job well done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This installation on the stand that we provided was done quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv has a great picture and sound! We love playing our Wii on it.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very fast,and safety oriented,the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad were excellent with a lot of knowledge and very profesional,polite and courtesy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek sqiad came in clutch. Installed my tv and helped with some troubleshooting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting Services for TV and AV hookup

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs installed a curved TV unit I bought. THey were very thorough in their cleanliness and installation. They showed me the deficiency in the existing mount I had and sured it up with additional long bolts before mounting my new TV. Secondly they troubleshot a whole house a/v problem I had. The receiver on my HDMI to CAT5 connection was working and I needed a new transmitter and receiver. No more audio problems once I followed the techs advice and purchased a new transmitter/receiver. Great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and on time service. Ensured the TV was tested and set-up before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were knowledgeable, efficient and super friendly. In and out in an hour. Work was done perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a great job installing my 85” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was on time and did a great job quickly. They had my 85” TV up and operating before I finished my coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad associates did a great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a wall mount and new TV installed. Very pleased with the install. They did a great job. Very friendly and great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They delivered and installed my tv nicely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy got great customer service. They do really care about customers.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omar and Quinton did a great job installing our mount and TV. Showed us everything we needed to know and answered every question. Highest Marks!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every single installer I have worked with has been awesome! Great work, easy to talk to and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Started as a 5 star experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great--clean, efficient, great installation. They rapidly ran through the operation/set-up of my new TV and the next day I find myself without TV service--can use DVR but not live TV. Have contacted Comcast however this was not an issue before my installation. Cable service runs through a receiver and I suspect there is a cable incorrectly connected as a TV in another room is no longer working now and it was functioningnthe day before this installation. Been reading a lot of books while waiting to get TV service back.

    No, I would not recommend this to a friend