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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 675 Showing 13,481-13,500 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad praises

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came were very efficient and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service 3-19

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount for my television was excellent and they measured it correctly, and I still had the space that I needed other items.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    No regular people they were just workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did well they were workers independent hired by Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT INSTALLERS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY WERE VERY CAREFUL NOT TO DAMAGE ANYTHING IN THE HOUSE. VERY WELL TRAINED AND PROFESSIONAL INSTALLERS. I WOULD HAVE THEM COME BACK TO MY HOUSE AT ANYTIME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad showed up right on time and mounted and configured my TV in no time at all. They were fast and efficient. Very happy with the professionalism.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    75 TV Swivel Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting a 75 inch TV is a huge job. So glad Geek Squad did it for us. Knew what they were doing. Turned out great!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Guys were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently had a really big monitor and mount installed at my work. The guys were really professional and helpful. Even hooked everything up! Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chad and Eli were extremely helpful and nice and got the job done really nicely!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional and knowledgeable and had the job done quickly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very great guys that setted up my tvs and ring doorbell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric's team did a fantastic job. They mounted a 75" tv to the wall with a sound bar. It looks so nice. My husband and I are well pleased. They cleaned up everything before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite and professional ..Would use them again!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    fast and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers explained issues very well and gave me time to make up my mind about location and elevations. very efficient yet considerate

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv looks and sounds great. Easy to use. No issues, I would recommend having it installed since it’s a big tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    SOLID, knowledgeable, friendly, neat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV and Sound Bar installed, connected, and checked. Used existing wall mount from previous SONY Needed a bit more "turnover" to me

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Lee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very knowledgeable and helpful and did a excellent job of mounting my TV's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad perfection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are the experts. Make sure you ask specifically for the geek squad and not the third-party vendor. Vendor was a horrible experience.my installers were Josh and Zach from the geek squad and they were amazing. Installation was pristine. I would not trust my 86 inch TV to anyone else!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so nice, having a professional come to our cottage, completely install everything perfect. Best installation I've had. All I had to do was relax and watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professionally installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the TV is working well, motion rate and picture quality are as stated in the product description.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrell and Brian were very knowledgeable and accommodating to complete our installation. They provided incredible service with going above and beyond. Would give 10 Stars if available.

    I would recommend this to a friend