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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 677 Showing 13,521-13,540 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV MOUNT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got William doing my TV mount He is excellent the job was done perfectly I’m very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gerard is so helpful and knowledgeable! Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents not only mounted the two TV's but spent a lot of time making sure that we knew how everything worked. Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed tv and mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mount was professionally installed and is of very good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Geek Squad Service in stores and at home. Would highly recommend for people who aren’t tech savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in home installation of my new tv was awesome. The two gentlemen who installed it were fantastic. Friendly, professional and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mathew is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mathew and his crew are the best - on time and get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed and set up TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that delivered and installed our 75inch LG TV were very courteous and knowledgeable on all aspects of smart TVs. They set up the smart tv and explained all the operating options. They were excellent

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected my DVD player quickly and professionally. I enjoyed their friendly attitude and clear instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend the Geek squad , they were friendly and polite and the installation was just as we asked,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sweet installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had 7 TVs installed in the last week and I have not been disappointed yet. Their service is impeccable, quick and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and fast installers - great service. Perfectly installed flat screens with no fuss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" install by Best Buy contracted people.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not the Geek Squad that Setup & mounted our new 75" TV but a private contractor. They did a great job, knew what they were doing. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality products with good prices and service. Hustle free installation and Delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and performed necessary operations for tv to work

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV and an even better price. Great installation and the TV looks great in the space

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geak squad had it done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time .went over how high and centered it perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On the Wall and Running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time, hung it from the wall, and configured the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Want very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV to my wall and got everything started for me to be ready to use my TV he was very professional and very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good communication and timing. Cleanup and setup done well.

    I would recommend this to a friend