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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 679 Showing 13,561-13,580 of 38,694 reviews
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shocked at how fast and how well done this was. For the price this just can’t be beat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mounting stand. Easy to put up and get tv on it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was very efficient!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices. Great job doing so and no mess left behind. I'm very happy with their service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad is always on point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, as always, were professional, courteous and did everything perfectly. I’ll always use Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicole & Robert did a superb job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See TV review-excellent job by Nicole & Robert. They had to troubleshoot due to Comcast going down (cable & inet) but were successful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad terrific for sure / products not.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team (both) have been incredible and very open to making sure our family understands the features and also enjoys the experience. Unfortunately the issue has been with the TV and sound bar (twice) and it appears unfixable so we are dealing with adjusting settings nearly every time we turn the units on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed my television courteously.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personell were very courteous while here. Said if i had any other problems they would come back to help. Called for help with setting up channels, which got confusing between the Amazon and ROKU billing and sining in to apps that are free on Anazon but being charged by Roku.. im not tech savy, im old, frustrated, and did not like reaching out for help and being told i dont qualify for home service. I also bought the protection plan and Geek squad plans. Too little human contact when i called for help.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up when promised. Cleaned up after themselves. Instructed on operation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    It was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad unpacked and installed my new 82 in Samsung T.V. answered all my questions and even hid the cables

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    geek installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great. Put my TV up with no problem a d showed me hto use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know what they are doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took great care in hanging my TV on the wall, and setting it up.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Easy to schedule, on time installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 65" conference room monitor mounted by GeekSquad. Techs arrived on time and did a professional job, very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my TV just how I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very professional in everything they did and also they where very explanatory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work!! I was extremely pleased with the service.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan the technician installed a ty mount and installed a blue ray dvd playeer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installation and awesome team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our team was fantastic. They came in and got right down to work and we’re done before you know it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The team that came was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team went above and beyond. Install went without issue. Cleared out all debris. Gave a quick tutorial on capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad Rocked It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my TV and synced it to my Home Theater system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service with a clean installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took care of installing TV Wall mounts and TV along with sound bar and HDMI connections. Provided optimal viewing suggestions for angle and distance.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Installed TV but damaged furniture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad personnel mounted and installed the TV fine. However, they dropped a tool on a piece of furniture—which I had offered to move out of the way, but they declined—which cracked the wood finish. They mentioned repeatedly how they were in a rush to finish their day as I was one of their last appointments. If they weren’t in such a rush and took their time, maybe they wouldn’t have damaged my furniture.

    No, I would not recommend this to a friend