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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 682 Showing 13,621-13,640 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Greek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job and professional Will recommend the services

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad the best for mounting TVs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though they did not carry the TV mount that I needed I was able to find one they installed it hooked up the TV everything is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very professional in doing their job and they will give theit opinion on what is best and ask you on your judgement.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick, clean and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were personable, knowledgeable and respectful. Had my tv installed and set up quickly. Would highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the unit prompt, correctly and were very helpful answering our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV Mounting is well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fast and friendly when mounting my TV. I appreciate their help and knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job setting up the TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job setting up the new TV. He took great care and made sure everything was done right and to make sure we were satisfied, taught the user how to use the TV and made she was satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installation - TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician delivered and installed my TV to my satisfaction

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installation was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was super friendly and very professional work was done perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Elson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tec did a excellent job installing the fire stick and showing us how to use it

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    TV mounting good, sound bar mount not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a good job of mounting my 85 inch television to the wall. I have had no problems with the TV mounting set up. However, I also bought a mounting rack for my sound bar and they did not know how to set it up properly. the sound bar just recently fell to the ground, but BEST BUY sent another tech out to repair it. Found out I was sold the wrong size sound bar mount.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sanus TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and quick installation, Flexibility. Good value. Geek Squad guy did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was performed quickly and very professionally

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the install your guys did a good job. The showed me how to work everything prior to them leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BROADCAST TV won't work thru TV and flat antenna

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amato (?) mounted the NEW TV to replace the OLD TV. The TV works for connecting with WiFi and giving us YouTub, tubi, Roku, etc., but it does NOT receive broadcast TV through the flat screen antenna we had bought from BestBuy. The Tv may be worth a 5, but because it does not receive the broadcast channels well, I will give it a 1 until GeekSquad fixes it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install from Bestbuy went smoothly, fast, and professional. Was impressed by how effortlessly he did it . Most importantly he was on time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Guys were very neat, they knew what they were doing and installed my TV Mount and TV in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my TV very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed the TV and made all connections. Good job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians arrived within scheduled time; they were polite; TV was mounted at the height I specified; they did not leave a mess; and it appeared that they did an excellent job. However, recently when I went to add a device to the TV, I had to pull the TV out from the wall to plug in the device, at that point, I realized that out of the four bolts that were used to mount the wall mount that only three were installed. I noticed this because one corner of the mount was not flush to the wall. After feature investigation, I could tell that the whole they drilled was misaligned so they did not screw in the bolt. Also, I asked them to put the bolts in the slot on the mount that allow you to slide it from right to left they did not do that. Next time, I will be sure to inspect any mounting before they actually put the TV on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James from Mastec was superior. I would recommend him for any kind of job. He has a great attitude and he is very competent, able and professional.

    I would recommend this to a friend