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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 683 Showing 13,641-13,660 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek installed by tv quickly..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and Excellent job by the installers. Very helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Quick & Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and tidy work. The technician has knowledge about what was the ask and how it has to be fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GOOD INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE INSTALL WAS GOOD,PERFECT VIEW OVER THE FIREPLACE,OVER PRICED BUT SATISFIED WITH THE END PRODUCT,COULD HAVE DONE A BETTER JOB ON THE WIRING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers were great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once we were able to get actual Geek Squad installers to the house, things were great. Even though specifically asked not to send third party installers, that's what happened with the original appointment. The in store people were amazing at getting that rectified. They really jumped through hoops and got things set up right. Second appointment was great. The Geek Squad installers did an amazing job with the in-wall installation and mounting of a 75" TV. They were professional, courteous, and did an amazing job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my 2 TV’s efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were efficient, professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys were great at setting up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were nice and very efficient at setting up our TV and sound bar on our kitchen wall. It took them very little time to install it all.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    geek squad installed my tv quickly and neatly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent quickly got the mount up, installed and set up the TV and took all the garbage with him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount relocation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work was performed on-time, quickly and representative were knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Friendly and Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents was very friendly, informative and took pride in keeping the area clean and tidy. They mounted my TV fast and was very patient when I changed the placement of the TV after they showed me the outline of my original placement. They took the time to inform me how things would look with the wall Outlet I purchased elsewhere. I didn’t quite get the right one so I had to purchase one of theirs and although it was at a discount rate it still was cheaper than having an electrician out.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Beautiful job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and set up my TV'S and i definitely will call them again for any mounting issues.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had a good experience with geeksquad mounting the tvs with the exception in one case. This experience was positive.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks that recommended and came out to help us get this done knew what they were doing and did a great job. I would use them again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fairly good install all around.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good install, techs made minor errors, connected to HDMI ports 2&3 after I requested 3&4, additionally second tech went through setup screens on the TV without me. I had to factory reset the TV to change items to how I wanted it set up. Otherwise I was very satisfied with their work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mounting and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Geek Squad set up our Samsung. They did a wonderful job, answered all of our questions, showing us how to set the TV, cudos to the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Job Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad personnel were on time, very professional, and cleaned up and disposed of all debris. The area was as clean as before they arrived, thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    75 in TV wall mounted with in wall wiring and with sound bar. Neat job guys cleaned up knew what they were doing. I am very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very efficient and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv quickly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    pleasent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad agents were very Respectful, Friendly and Knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mark and assistant Percy installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark Gautier called in advance of arrival. He and his assistant Percy assessed the situation and made recommendations how to proceed. Mark kept my wife and I informed as they were moving forward and explained the use of the TV and accessories once completed. A pleasure to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV installation in MBR.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great. He installed a 42 inch TV in my master bedroom.

    I would recommend this to a friend