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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 685 Showing 13,681-13,700 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great guys mounted my Sony!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The “ Geeks” mounted the Sony quickly and efficiently! They were friendly yet very professional! They showed me how to use everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All right everyone, I cannot recommend the Geek Squad more highly! My project involved mounting a large tv over a fireplace in my old house. They were wonderful. They properly wore masks and booties over their shoes to protect me from Covid 19 and my carpets from dirt. They showed me how to uninstall the mount, should I ever want to and they stayed to make sure everything worked great - and it did! Thank you Best Buy for this service. It was well worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy scheduling. Solid work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous to mount my 85 inch TV. The Geek Squad was easy to schedule, professional, and my tv is mounted well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    60” TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael and Chris were very professional and helpful and cleaned everything up after like they were never here!!! Excellent!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 65 inch LG oled tv. Ive mounted tv's in the past. Best buy mounted my tv in about 45 minutes. To me it was well worth the cost

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV SETUP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The we’re on time and very professional has shoe guards for my carpet cleaned up after the mass and set the TV and programs outstanding work

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job very professional Al was connected good job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done Professional installation Reql professionals

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek Squad did an excellent job mounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected exterior Boise sound bar. They programed the TV to our specifications.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad is the only way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very knowledgeable and expedient at their work Install went flawless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. Jacob did a great job. He offered to do an in wall installation to hide wires. This service not offered in store because they don’t know if they can do it due to what’s behind the wall. Mine is considered a wet wall due to gas pipes and water pipes in wall but he was able to do it. Makes it look so good. Installed a outlet extension for tv power. Service cost 119 due to being a total tech member. Think it’s 129 regular price. Totally worth the money!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed a 65 inch TV over the fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed my TV over the fireplace along with the soundbar. The work was done quickly and neatly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived when expecting and did a professional job of installing the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice job and mounted at the right height.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job, were careful and it's at a great height--not too high.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great people and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provided great service, advice and training for my wife and family upon installation. I will use them again for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick, friendly professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job setting up my TV. All safety protocols in play. Very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wall mount is perfect for the TV we purchased from Best Buy for a guest room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You get the best from GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeksquad did a wonderful job putting up my TV and mounting it on my wall and connect everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my TV very professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were amazing. They arrived on time, were very professional and they educated me as well. I will definitely use them again and i highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Yes was pretty fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes did a great job they megerd it and found the studd in wal put tv on wal

    I would recommend this to a friend