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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 687 Showing 13,721-13,740 of 38,694 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    installed tv and mount with no issues....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason and crew were great, friendly and knowledgeable on task at hand ...... Thanks again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    clean professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did an impressive job with no issues mounting above fireplace. They were able to snake through walls and connect all devices as requested.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this service, very quick & helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick was outstanding and very informative. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Heros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the Vizio products were subpar the Geek Squad installers were professional knowledgeable and patient in figuring out problems and options

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I'm very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been pleased with geek squad and their installations. They were clean and professional. I highly recommend using them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team were in and out in no time. They were very professional and on time. Will continue to use Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted all of our televisions and did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with installing big screen tv on the wall mount and speakers. Very good with recommendations on height and setbacks.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad awesome !!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a professional job mounting my tv on the wall! They connected my DVD player and surround sound! Very happy customer !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional professional courteous and on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech called and gave us eta and arrived on time. Practiced all precautions for COVID and booties to keep my floor clean. Unpacked hooked up and instructed all options of our new smart tv. Explained how to use Spectrum appt to rid us of one receiver cable charge which is why we purchased the Samsung smart. Noted we had chosen the best size for guest room. Took all packing and box no cleanup for us. Very satisfied with Tv price delivery and set up. Tech took time to answer all questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were awesome in mounting my TV abs connect everything with ease and was very knowledgeable on the product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Job done in 15 minutes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff were great. Fast and efficient. Have mounted three TV’s at my house, always an easy process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 65in LED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture quality and sound. Service was on time and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a fantastic job....I'm continuing my membership

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had all my TVs mounted by Best Buy and have never had an issue. I purchased my mount elsewhere but Best Buy did the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv looks great on out wall we are very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was very professional! They did the mounting and installing very quickly! They took time to explain the operation of the tv to us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy that geek squad took care of the mount of my tv looks great

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    4GTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs was awesome, did a great job setting everything up and explained how everything worked before they left I will definitely use geek squad again.

    I would recommend this to a friend