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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 688 Showing 13,741-13,760 of 38,694 reviews
  • Rated 5 out of 5 stars

    Best Buy .... The ONLY place to buy your ne TV !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in and quickly reinstalled my TV. They were very professional and answered all of my questions. The first one had a factory defect and Best Buy couldn't have been better in replacing it. Everything about this transaction was flawless !!! Will never buy any of my home theater needs elsewhere !!! 50 out of 10 !!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and professional installation by Tom and Don.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service. Technician exceeded my expectations

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and professional. Great team! Came in and went straight to work. Polite and helful.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great,personable guys.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that installed were great and were helpful in instructing use of the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install sony 85 in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the sony 85 inche television. They installed it with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Squad instaled my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys from squad come and instaled my tv and it look great in the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick delivery and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy set up of my 85" TV. I previously bought the mount and had it for the install team, when they came and delivered my TV. They also checked to ensure it was level, and assisted in connecting the TV and walking me through some of the basic functions. While I didn't find it necessary, it was something they did as part of the service, for those that aren't as tech savvy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    SportsandGamingFan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation service was great. Fast, on time and patient with explanation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very nice television. Mounts on the wall, with the help of another person, like it was made to be there. would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Package/Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad set up for my new TV was awesome. The technician came in, unpacked the TV, hung it on the wall and then set it up. What more could you ask for. We asked if we could help him and he said no, he had it. What a great team and technician. Listen if your buying an electronic, like a TV, get the Total Tech Package. They do everything for you.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a wonderful job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and professional TV wall mounting job. The work was performed cleanly and courteously.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad mounted my tv fast!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so impressed with how quickly they minted my tv! I will only use them from here on out!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV / Display Setup and Mounting, up to 55"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my TV to all the mounts and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guys were awesome! They do great work!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad fid an outstanding job of installing the television.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted tv quickly and professionally. Took time with us too and set it all up for us. Explained everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wonderful installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hung my tv, and then rehung it at my request to center it. They were helpful, polite, and hardworking.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from a Geek Squad they install my TV very fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad i stalled my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So vivid, Colors are amazing. Easy to program and control.

    I would recommend this to a friend