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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 689 Showing 13,761-13,780 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Service worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All done very well and without hassle. Professional service and very respectful geeks to carry it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad handled the job like a BOSS. 10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If 10 stars was an option they would have earned them. The guys that did my tv install were incredible. To say they went above and beyond wouldn’t even cover it. They made sure my tv and sound bar were installed perfectly, and I couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents showed up as scheduled and mounted the TV on the wall quickly, centered, and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does it’s job very nicely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good functionality. Easy to use. Nice and sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very pleased with the customer service as both techs were extremely professional and informative. Top notch quality service all around!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician provided great service. He explained everything that was to be done and then completed the job quickly & efficiently.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad insulated it with care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv looks great! My husband loves it! The picture is so clear! My kids love it too

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Greek squad install my tv very quicly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad service did a great job. Very professional, clean and responsable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    New TV install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed having someone who knows what they are doing to install my new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly and efficiently installed our new TV and soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Florida Install - GREAT Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squal Team did a great job installing my three TV's, sound system, and TV mounts. SUPER!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed with peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the purchase of my Sony OLED TV and Soundbar. Andrew and friend from Pro Assemblers were very professional installing and setting them up above my fireplace mantle. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent. The crew was very profession. They let us know ahead of time when they were arriving and arrived at the time stated. Mounting looks great.. it’s the second tv they have mounted for us in Stillwater. Highly recommend the in the wall cable setup as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television Attached to Wall Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians were just awesome. Bradford contacted me the day before my appt and helped me save money even before he got to my house!! And the 2nd tech was so helpful in getting so many of my electronics hooked to the WiFi and the TV. They couldn’t have been any more professional or excellent in their jobs. Both were very knowledgeable and courteous. A great asset to Best Buy family.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    totaltech is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents set up and installed everything even cleaned up the trash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, informative and just a great job! Keep up the great work!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my huge tv on the wall using a mount that was already there and plugged it in

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was precisely done professionally and serviced on a timely basis

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Use geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like geek squad. Great job. Timely and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    No Problem Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the mount onto the TV and onto the wall and hooked everything up to the receiver.

    I would recommend this to a friend