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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 690 Showing 13,781-13,800 of 38,694 reviews
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians from the Geek Squad did an outstanding job mounting my new television. They called prior to their arrival and were very professional and friendly. They removed my old Sony flat screen from the wall and carefully mounted my new Sony 4K flat screen. All of my A/V equipment was reconnected and tested. The technician took his time explaining the features of the television and how to use the remote. This was a great customer experience and I would use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant say enough good things about the geek squad. They were very professional, took their time, were on time and cleaned up, explained everything etc etc

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad took my TV down and then put it up nic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both groups of two that came out were great, especially Antony on the second group. Great people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So fast install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Good communication prior to arrival and quick easy work

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyle and Luke delivered, installed and set up my TV. Super professional and personable guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Catalist Stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Catalist Stereo Installers Co. Very pleased with his service, and his help and his knowledge.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went perfectly, they were in and out in 45 minutes and left everything flawless. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again Dan was very good in installing out LG TV..... he was courteous and knowledgeable in setting up the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were nice and helpful and answered my questions clearly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Efficient installation process

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents were courteous and professional. They were efficient and helped get my new TV set up in a reasonable amount of time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    BestBuy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thee Geek Squad did a great job of mounting the gigantic TV and the Sonos ARC sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG - 77 " C4 Series TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came out and mounted my new TV and made sure everything worked correctly before leaving. I was totally satisfied!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the TV exactly where I specified. Made all adjustments necessary to insure a good quality installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional guys, did a great job! .......

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Room television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly and personable and did a very good job in mounting and setting up my television

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They delivered and installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting went well but learned I should have been offered the $199 install service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was great. They were very careful and cleaned up perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fast job very courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Nice installers. Helpful with operations

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my 75 in tv and so far its been great. No issues and was easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is always great when they come to install anything. Professionals who keep you updated, explain how it all works. I'm happy.

    I would recommend this to a friend