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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 693 Showing 13,841-13,860 of 38,694 reviews
  • Rated 5 out of 5 stars

    Yay Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Color, easy on the eye. Terrific value and great instellation team who were on time and thorough

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    satisfied again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had them mount several tv's and they come through every time without failure

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great work Best Buy team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job moving an older plasma TV and helping me set up a center channel, nice work!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent and professional.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and professional. The agents did an outstanding job connecting my TV, Roku, and they were very efficient and fast. A+++

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They were quick!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were scheduled for one TV's they did two TV's they also redid one of the TV's because of it being to low with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get my moms new “65 tv mounted on the wall and the geek squad team was great and arrived on time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team was great. Friendly, clean, informative. They did an amazing job setting up my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad expertly mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation technicians were exceptional. They were punctual, curteous, efficient and fully knowledgeable of the TV brand I purchased. As the technicians were able to use the mounting bracket I already had on the wall, and I have TotalTech, I incurred zero cost for the delivery, mounting, connection and start-up of the TV. The lead technician pointed out special features of my new TV. Very safisfied

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV mounting & Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV mounting & Install- knowledgable and patient!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came and installed the tv were very nice and very intelligent they set everything up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall mounted T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did a awesome job with mounting the T.V. Even took the time to spackle the holes in the wall. Impressive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matthew came promptl in the morning. very professi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very competent; glad he arrived early; got it done quickly. Very refreshing. Much better than the first appointment scheduled two days before. Think that was Joseph(?) the window was noon-4pm; no show, no contact; in-spite of the fact my wife got 2-3 texts telling her to expect him. I had to go by the store after work to find out what happened. Chris on FLW in Scottsdale was very helpful. record said he tried ton call (we realized order had wrong number. saidn he knocked at 2:08; not true at all my wife was waiting.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad got here on time and worked nonstop. They were fast and efficient. They even had to drive back to the store to make an exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb quality for the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick, efficient and used proper safety measures to install my television.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work installing our huge HDTVs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job and we've used them twice. And will use them again as we expand our home entertainment and music system.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV on the wall and performed initial setup operations. They did a good job and were done in about an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joe’s Best Buy TotalTech Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very fast and professional. They arrived exactly when they said they would.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very Impressed with The Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These men were very professional and courteous. They took their time to answer questions and made sure their work was complete.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Crew rocked the installation. They were quick, extremely thorough and detailed. Result: clean!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Premium tech person!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian did an awesome job setting up our tv and connecting everything. He is a very knowledgeable person!!

    I would recommend this to a friend