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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 700 Showing 13,981-14,000 of 38,694 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    ORDERED 55" SAMSUNG OLED --

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JAGGER S, EXCELLENT -POISED-EXTREMELY KNOWLEDGEABLE

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    3smellydogs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all my devices. They were amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KennyH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by geek squad. Arrived in timely fashion and installed new equipment quickly and professionally. Explained all functions step by step and went over them thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV, Quick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture very crisp and clear. Lots of pre-installed options. Geek squad installed; very quick and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer very informative. Nice person! Answered many questions. Good job. Fast!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast efficient knowledgable. Willing to explain things. Answered all questions over great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tv bracket.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item. It does exactly what I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Won't be the last time...........

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time I have used Geek Squad for installation or mounting and they did a fabulous job. Good value.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a smooth and professional job mounting the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were friendly, courteous and professional. They explained the newly installed system very well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentlemen that connected my tv to the stand did an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the wall hugging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase for our curved television. It is nice that we can angle the tv slightly downwards when sitting on the sofa in front. Hugs the wall nicely

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer came early, and installed my TV to the wall, he was very friendly and professional.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job setting up my TV on the wall of my bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Best guys ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be more pleased with the service I received. They were very thorough,professional and did an AWSOME job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought new Samsung tv and wanted it on wall. Geek squad installed it no problem and no worries.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome work, freibdly, made sure i was satisfied great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    fish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not very handy and so I contact the Geek Squad to install, and they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Samsung 55 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and excellent service by knowledgeable technicians

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the old tv away and set up the new one exactly how I wanted it.

    I would recommend this to a friend