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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 701 Showing 14,001-14,020 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the old tv away and set up the new one exactly how I wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the mount for my Samsung 55 inch TV. Good value for the price. Geek squad was excellent & very helpful & knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing color even without 4K channels. Excellent display of picture quality. Service and installation very thorough and efficiently done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were friendly & efficient. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 65”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and picture. Sony 65”. Do not hesitate in buying

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Big tv mounted on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was awesome mounting and connecting my tv and showing me how to control everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came and hauled up the TV to the second floor. They set it up on our wifi, showed us the modes for cable, fire stick and the TV apps. Did a great job cleaning up. They were here about two hours putting together the console, wall mount, TV and soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad gentlemen are absolutely fantastic. Very knowledgeable, provide important recommendations and insight, and are transparent communicators. I’ve continued my loyalty with Best Buy solely because of the geek squad and Colonial store personnel.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad services several times. Always clean, courteous, professional, well informed and equipped. 100% recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geeks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on the geeks. I have had them do my tvs for many years

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good job in installing - It was to replace another tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did an awesome job. Worth it to have a professional mount by 77” LG C1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best on market.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit and fabulous picture. Worth price. Some rafters number one 65 inch tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with the Geek Squad having the correct TV mount to use in our space. We valued his expertise.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installation is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy we decided to have our tv mount professionally installed for us. They were great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job of mounting the TV and getting everything up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    another great experience with the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was handled effectively, quickly and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew mounted my televisions and hardware with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is worth every penny. The representatives are so professional & friendly. The mounting service that was done was a high quality and something I could have never done myself. They tied up all my cords to make everything neat. The team even brought a vacuum to clean up dust after which was such a nice touch. They took their time to adjust the TV to my liking and set up all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew showed up on time and finished the job quickly and professionally, asking my opinion on the location before they mounted the TV.

    I would recommend this to a friend