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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 702 Showing 14,021-14,040 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ms Mitchell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who installed the mount on my wall for the tv did a great job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it was great, my only gripe is the use of power tools for everything. There are bolts in the back that set the TV to the mount, with the power tool one was way tighter than the other. I backed it off and set it correctly with a screwdriver, you have to hand snug it to not over tighten and misalign the bolt. But they did a good job and picked up after everything was completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks were on time, explained the process, offered preferences, and installed two wall mounts with speed and precision - Excellent job!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    was installed very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional worked very organized and clean thank you for a great experience...

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    PERFECTION!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be happier with the product and the Geek Squad Installation: clean, quick, efficient,personable and done with absolute perfection!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mount: connect and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv quickly and efficiently. Answered all of my questions. Will recommend to friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Easy Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV to my existing stand and hooked it up to my surround sound.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up 3 TVs and mounted 2. They were superb and accommodating. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They were excellent very good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new sound bar after connecting it and did a perfect install Could not be happier They were excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation and service . The total tech team did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very competent Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an "In House Advisor" (Kyle) from the San Luis Obispo Best Buy store, come to our house & recommend how to set up our surround sound. We bought the Sonos system & 2 wks. later the Geek Squad (Corey & Rocco) came to set up the system. Last month, we had Corey & Rocco from the San Luis Obispo Best Buy Geek Squad set up our new LG TV. These are very knowledgeable & professional people & we are very pleased with our purchase & service. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Father’s Day Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and got it up and running. Got this for my husband in our new home. He’s absolutely thrilled

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Squad did not finish the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents modified my TV and connected it to most of my components however, two components were left unconnected. They said they would return with a piece of that they needed when we gave them a call. We gave them a call on several occasions, but received no response. Further, the remote control is not working to this full extent; we will bring it in for evaluation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek did a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was on time and explained how the wall mounting worked. He was courteous and very nice. Thank you for doing such a great job

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my bracket quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and other components quickly, demonstrating how to use the equipment and had us up and running in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivered and mounted my t.v.. They were fast and efficient. They cleared up all the debris when they were done.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific installer, knowledgeable, friendly, fast & on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went perfect thank you, the two gentlemen there was a professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount is a very good one and sturdy it makes tv look like it’s floating

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys put my new 75” tv on the wall and there is no problem. 4th tv with these guys

    I would recommend this to a friend