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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 703 Showing 14,041-14,060 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Great installers and technicians, not knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to request Best Buy’s mounting service for my 85” TV and the guys were very professional about the install. Except they did not know how to care and clean my 2022 Frame TV screen which is special and because of their directions my screen was further damaged! I want to give them 5 stars but after my $4500 TV looks like a $100 TV I feel terrible about following their suggestions.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice and looks nice. I recommend this mount to buy for 65 inch TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were very nice. Everything was very precise; they measured the wall to make sure the tv was centered perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and instructed me on any and all procedures needed. Clean the TV and area where mounted

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted my TV quickly and accurately!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the TV to the wall in less than 20 minutes and showed me how to connect additional devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv was exceptional. After installation of the first one I decided to mount all my Tv’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in town

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agenty mounted my TV according to my preference and was very courteous and patience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a great job.everything is working great.thank you

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job of installation and setting up the remote. Friendly help crew

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than a geek.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely knowledgeable and precise with hanging up tv on mount. Clean and quick. The only way to get it done correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad they are very knowledgeable and service oriented Kieth is our home advisor He is the best

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were here on time. They were very friendly. They made great suggestions, service that I didnt know existed. they worked fast. they cleaned up....

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job and made sure everything was working correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were efficient, pleasant and informative. Options were discussed and service was complete quickly. Couldn't ask for a better experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great GeekSquad Team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were polite, fast, professional and did the job to my expectations. I would use them again for my next job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If at first you don’t succeed try again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially not happy, upon return service very pleased. I would recommend Geek Squad to anyone needing service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install Team Top Notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Art and his team did an excellent job installing our TV and moving an existing TV. Highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was quick, professional and knowledgeable. TV is pretty good...I do wish it was remote controlled or a little easier to navigate. But considering I have a larger tv, it still moves fairly well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 TV Installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeksquad representatives did an excellent job installing 2 Samsung 65” and related Sonos surround sound systems. They represented themselves & Best Buy at a high level. Very qualified & knowledgeable. Effective & efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Tech!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable tech. Very friendly, worked fast and answered all my questions

    I would recommend this to a friend