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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 708 Showing 14,141-14,160 of 38,694 reviews
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes he did, and he was very nice, new his job well, very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to organize. the technicians were really knowledgeable and helpful. They connected everything back for us ... it looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and did great job with the TV install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, set up completed efficiently .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians provided excellent service. Mounted TV, completed our set up and connected devices. Polite, knowledgeable, friendly gentlemen.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install dudes are very kool. They also understand your needs & wants.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    New Home Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Job with the Instalkation. I highly recommend the Total Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Love Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech guys came out and did a great job putting up the tv ! Had great personalities and very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt, who did the removal and installation was great. He walked me through every step of the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so thankful that best buy has this service! And my last house I mounted my TV wall mounts and Measured once, drilled three times! LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my equipment quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Jorge O. Was on time and very professional. Made all items were connected and working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85” wall mounted Sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hung my tv with no wires showing!!! Excellent job. Very knowledgeable and cleaned up after themselves!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad saved me so much hassle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV in preparation for a satellite connection. They were efficient, tidy, and very helpful. I'm so pleased with both the TV and the installation!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Marcel did a amazing job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marcel was Great! Very friendly, very professional. He made sure everything was perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 65"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clear picture vivid color. Great value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend to all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much thanks to the installers as the original mount that we purchased did not support the spacing between our studs but they had a secondary mount from SANUS that was installed and held beautifully. Would recommend this to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vizio Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Vizio T V is working great. I liked the picture in store and it is the same at home. Working great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was amazing. He wasn’t on time and very thorough. He knew what he was doing and he did a great job. I was satisfied with the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed TV on the wall, very friendly and did a great job cleaning up.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great customer service from the Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team were very professional and courteous and informative. Great customer service !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt and efficient and knowledgeable. They made suggestions on how to hide the cords.

    I would recommend this to a friend