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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 713 Showing 14,241-14,260 of 38,694 reviews
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Also re-installed the old TV in another location for a very reasonable charge. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys arrived on time. They were very professional and courteous. They explained my equipment and showed me the best way to place the mount.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Moves/ adjusts great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount is perfect . It’s solid and strong and moves very easily for the perfect pitch for my television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever. Very fast efficient and professional. I will have them install any of my gadgets anytime.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Gwen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family room looks fabulous the geek squade was excellent

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    My new television and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fellas did a fantastic job installing my new television system!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Geek squad crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terry and Tailor did an incredible job ! Very knowledgeable and did a terrific job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought my TV and connected the mount without any issues. Incredibly professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation was excellent .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job of mounting the tv and getting it all tuned up so that everything was working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the coordination of products was a bit messed up, the Geek Squad stepped up and made it happen. I was impressed with their ability to determine what the situation was, and then get creative to deal with the situation. In the end, all the stress of the order/delivery of items in the order itself, Geek Squad took it on and made me a happy camper in the end by getting it done. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived earlier than originally set, so it was a great start to the day. Quick and professional service. They cleaned up the saw dust from their drilling into the wall. Even members of my own household don't do that. An awesome experience. And so quickly performed I wondered why I'd even contemplate doing it myself or having a family member do it. Best Buy/Geek Squad techs know what they are doing. Will definitely use their services again. Only positive things to say about this service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was punctual & very professional. Made sure all HDMI devices were working before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installing the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected everything> It is great to have this service

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did an excellent job mounting this TV, I would use again if needed,

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install tv and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected my devices. They did great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our 86 inches TV. It is fabulous. Great color, great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Smooth and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation, professional and courteous service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tv stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, precise instructions. Was easy for a lay person and went up in about 15 minutes

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two agents worked hard to mount the TV on the wall and ensure the TV was working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems with my equipment noted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every things is working great. The technician was very helpful with my questions.

    I would recommend this to a friend