Customer Ratings & Reviews

Install went great and am glad I become a Total tech member.

The Geek Squad Agents arrived timely, worked quickly & thoroughly, & made every effort to ensure I was satisfied.

My service guys were: Quick, clean and professional! In and out…

Installer was very professional and efficient. Was great at keeping area clean while he worked and after he finished. Excellent job.

The team that came were able to mount the tv and get it all set up. He was pleasant and knowledgeable. Able to answer any questions.

The technician did an excellent job installing and verifying the initial setup of the TV. He was very timely and professional.

The guys who came to install did a great job. They were clean and cleaned up after themselves as well as explained all that they were doing.

They attached the mount to the wall after we discussed where I wanted it. They were patient and friendly, quick and clean.

The two agents that did all the work were great! They explained the products after mounting and took the time to provide a helpful orientation of the tech.

The service was great and the techs very helpful and friendly loved the service and definitely worth it.

The Geek Squad was outstanding. Mounted the TV and connected all my devices.

They mounted up my TV and asked questions and gave their great opinion! Looks great!

The two dudes who came to our house were super professional, kind and the job was A++. Cannot recommend them highly enough.

I typically hang my own TV's, however since modern TV's have gotten so large & expensive I decided to leave it up to the professionals this time. Two Geek Squad technicians came out to deliver and mount my 77" OLED on the wall. They did a great job and everything went perfectly. They also cleaned up all packaging materials and left the area free of any debris.

Geek Squad came and installed it. Great service and timely!

the install person did a very good job. got the product mounted and connected the tv. was pleased with his service

I have every plan Best Buy makes I'm sure but the plan that allows me 24/7 online support and $49 install is by far my favorite feature. My only issue with the install was that the mount I had previously purchased elsewhere did not work with this particular TV but they said they had one on the truck and I could buy it for $70, twice what the one I had cost, but I needed it installed then. The mount does not come out from the wall or swivel or tilt and it makes it impossible to get my hand behind the TV to insert HDMI cables. My bad for not knowing all mounts won't work with all TV's.

Excellent service...Came when he said he would.. Removed our old TV. Installed the new one...Made sure that everything was working. Made sure we had all the stations we were paying for. Spent time showing us how to work all the new stuff. All with a smile. Great guy. Very happy we took totaltech membership.

The agent did a pretty quick job and very well done job,and it was perfectly mounted,so far no regrets atal

looking forward to ease of hanging TV, sales rep very helpful