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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 716 Showing 14,301-14,320 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and Professional Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Geek Squad agents were very timely, polite, and prepared. They got the TV mounted cleanly in no time at all!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy that installed everything for me did a very good work very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leon and the other gentleman i forgot his name my apologies did a wonderful job and gave excellent customer service, they explained to me how to move around the tv with it being attached to the wall mount as well as how to set up my WiFi, very kind, They attempted to come early and I fell asleep on them by mistake and they still came back in a timely manner, need more customer service like these guys.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad guy was very knowledgeable and did an outstanding job installing our entire system

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted tv on wall, hiding cords

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time assembly. Quick and accurate technician. Helpful

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it to mount a 40” inch samsung tv. Found the studs on my wall and it was very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    This TV mount is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV mount is awesome and was professionally installed by geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Use Geek squad for large TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    removed falty LG tv and installed new Samsung 85" very quickly and professionally

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Quick and professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They two agents were quick and professional. Explained everything clearly and were very neat and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Geek Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my 55” smart tv, set it up so y could stream my apps, and showed us how to use the new control device.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was knowledgeable and installed the TV correctly and quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv instillation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All expertly performed. Installation was carefully done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great professional set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and friendly Geek Squad set up, no hassle, no worries.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and set up all the cables. They we’re very precise on how I wanted my tv to be mounted

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my 82' tv. Holds the tv steady while i'm moving it around.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and very easy to work with. Made it really easy to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up and mounting was completed in a timely manner with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and put up my mount and connected my TV. It was so easy and worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have the Geek Squad install my home electronics. They do the job faster and better than I ever could.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job of mounting the tv and explaining how things worked.

    I would recommend this to a friend