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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 723 Showing 14,441-14,460 of 38,694 reviews
  • Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service, extremely professional and knowledgeable. Can’t say enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad divided excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service all around. They were on time, professional, efficient, and courteous. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung TV. Its beautiful. Picture is so clear. Love watching Netflicks on it

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      It is always great when we hear how happy our customers are with their purchases! A new television is always exciting, and streaming your favorite content never gets old. Hopefully, you will be enjoying it from years to come! Thanks for taking the time to share your review. We look forward to working with you again soon!

  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Efficient and clean installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and clean job mounting my TV. Polite and efficient technician.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent job making all connections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent and neat job unpacking and mounting the tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing the plug. wall mount & TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outstanding set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job mounting the TV, he set up our sound bar too. He set the TV up and showed us how to work the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Frame TV installed flawlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents leveled, hung, and setup the tv and it looks and works perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad was so efficient, fast & knew their job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were two gentlemen & they did a fantastic job! Asked us where etc. Best & fast ever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted it and connected components. It took 2 months to get everything working and I think that is unreasonable. The geeks know what they are doing and worked hard to get everything working. One thing has ruined the job hfor me. The cables in back of the TV are a mess, some cables still have the blue tape on them. It is an eyesore and it will be difficult for me to fix.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted our bedroom TV quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs asked where we wanted the TV mounted on the wall. They measured and mounted it perfectly, with no mess to clean up!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    LG TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected my devices and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    mount tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents did a great job, i really am pleased with the outcome

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    RQ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed and mounted the TV, great service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was Flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb job by Aiden (sp?) and his team. Best Geek Squad experience yet and the have all been Excellent

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad Top Notch Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hung my tv and installed all my speakers. The Geek Squad did a great job as usual.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    everything was fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV and connected all my devices. They even returned a part that I had purchased but didn't need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad set up Smart TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very helpful and set up the way we wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised pictureclear connects to audio visual system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 55" TV in my new home. They were timely, polite, followed local COVID guidelines (which is big for my family with immunocompromised family members), and they were EXCELLENT at their work. They provided me recommendations and gave me the option of where I wanted my TV mounted. They cleaned up after themselves and were so helpful and efficient! And they thoroughly went over TV information with me.

    I would recommend this to a friend