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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 725 Showing 14,481-14,500 of 38,694 reviews
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    TV and TV stand and setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fuys were knowledgeable and got everythi done the way i wanted. Roland

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Don't go elsewhere but the Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been fortunate to have hired these people twice and both times their work was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad Up!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. Very efficient , professional and knowledgeable..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad's representative (Dave) service was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    efficient installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad got in the house, set it up quicklly, including connecting to calbe service aand it worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With what little knowledge of how to set up our new purchase, we were happy with was done in so little time professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted by TV and helped guide me through initial setup of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers did good work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a fine job. They did a careful job and left no mess. I have no complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation was quick and accurate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted all my TV's as requested and did a fantastic job!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the tv in my den and living room with ease and didn’t leave until we were completely satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Brady Matthews!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent, Brady Matthews did an amazing job! He was on time, very professional and patient. He showed me the technology involved with my new TV. I'll hire him once more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of placing our new TV on preexisting mounts. Explained TV functions and made sure we were good to go!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfectly done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were brilliant Very methodical and perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    got r done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job very efficient knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Team Are Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys mounted our new tv on the wall and hooked it up and the sound bar and base speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it!! Very professional and courteous. They explained everything for me and set up everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and got the job with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best Buy Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was fabulous! Will definitely use them again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. The tech called in sick so they had to reschedule but were very professional about it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and explained everything perfectly. Great customer service. Always happy to use the G Squad.

    I would recommend this to a friend