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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 727 Showing 14,521-14,540 of 38,694 reviews
  • Rated 4 out of 5 stars

    2nd time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been a five star review if they didn’t install it where I didn’t want it. After coming back out, it is perfectly fine and glad that they took time to make it right. Good job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 77 inch TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and all external devices. Verified things worked as expected and when it was discovered the TV's build in Network adapter wasn't working offered to drive to Bestbuy and pick up an Apple TV so we could by-pass the TV's adapter.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install was quick, geek squad knowledgeable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was timely and installer was very pleasant and answered all my questions. Very fast install and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent mounted tv on the wall and connected all devices

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad was great in installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, helpful, efficient during installation day

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted an additional TV on an existing bracket. This was done fast and the mounting looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was very professional and knowledgeable. Would recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Sony Bravia installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, they were professional and excellent. Very happy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, professional and made good advise while in the home. Would use them again for future purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mount installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick and easy, clean and considerate associate. Very happy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Television mounted on the wall looks great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician mounted the television on the wall. He did a great job. After he was finished he explained the features of my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best ever....no pun intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was amazing !!!. They were respecful of my home, wearing shoe covers. They were professional and kind. And most importantly, they were extremely talented technically. Can't say enough kind things....oh yeah, and the price was good. Win.... Win!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 inch Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on time service..Went above and beyond to get the 85 inch installed in my unit..I would absolutely use Best Buy and Geek Squad again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great group

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed two televisions and were very clean and neat. After installation they were good about explaining the various features.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a fantastic job. They were both very professional and friendly. Highly recommend the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this item. Would definitely recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installer was very professional and did a quick job installing my tv mount

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mount Smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job mount my smart tv on time with my appointment

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very good except for knowing about LG tv limitati

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great. Too bad they didn’t know you couldn’t use a Roku without an adapter. But that really the responsibility of the salesperson. And I know I should have done more research. I wouldn’t buy an LG again. Nice picture, but I actually care about accessible content.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation of Loft TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came on time and quickly with efficiency mounted my 72in TV for my daughters in the loft

    I would recommend this to a friend