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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 729 Showing 14,561-14,580 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Demian

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician went above and beyond to mount the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast install and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup crew was awesome ! ran through all the features of the TV and made sure we new how to function everything before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was like a miracle worker. They know what they are doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work wall mounting a Samsung frame tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JJ and her colleague did an excellent job mounting a Samsung frame tv. I had ordered a wall box to mount the control box of the frame tv but it was too big for the space behind the tv. JJ came back after a week to make sure that the control box was properly installed after I ordered a smaller box.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent continue the good job fair we are very satisfied with everything

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    LedgeStone no match for Geek Squad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents install TV mount above fire place and it looks fantastic. I can now watch Vikings as they march on to the Super Bowl

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and job well done! Did a great job. Was fast and mount is working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv very well, also good service when I take there my devices and computer for antivirus.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Profession done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job in mounting my television and connecting my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with my new Television. And I'm pleased with the service provided by The Geek Squad...

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv was mounted very professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team that came did an excellent job mounting the tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great, got me hooked up twice but found out there was a problem with the TV's themselves

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professionals mounting my tv. The guys were very knowledgeable of what they where doing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great when they are there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was extremely polite. They tackled a complex install that took a couple visits. My only complaints would be that if they couldn’t finish the job, we had to reschedule and wait weeks in between each visit to get the project finished. Also, communication in between was lacking and if you call geek squad you get sent to a call center out of the country that are pretty much a waste of your time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, Friendly, & Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have benefited from the Geek Squad on several occasions and every time they’ve come through in a timely fashion. Each time I/we were excited and eager for their help. And each time it was better than we hoped and more all inclusive. Each tech eagerly shared their knowledge and got us up to speed quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad installers from Best Buy installed the new TV mount on my wall & attached the TV. The mount is very substantial & tilts forward so I can see the TV without cranking my neck. The installers were efficient & respected my home. They did an excellent & professional job & I'm very happy with the work they completed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did an excellent job installing my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did an excellent job delivering my 65 inch TV and installing my wall mount. good job guys!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    55 in hung on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry for late review. Professionals all the way. On time. Set up and still up lol. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service reliable on time would like for appointments to be available sooner but overall excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. The guys were great. Can thank them enough.

    I would recommend this to a friend