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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 732 Showing 14,621-14,640 of 38,694 reviews
  • Rated 5 out of 5 stars

    Best installation team ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the best installation experience ever. BestBuy was on time with the installation and communicated consistently days before and day of when they'd arrive. Installation was quick, effortless, professional and the team was very helpful to help get my tv setup and started. 10/10 service experience I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fabulous installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were on time and courteous. Took time to be sure everything was precise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it installed. Appears to be solid and secure.!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    In-home Mount and Connection to WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy in-home installation. The agent did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Strange during pandemic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job installing. Very neat and practiced social distancing and mouth covers and gloves during process.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my wall tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installing techs were very knowledgeable, friendly and efficient. Job well done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall mounting was perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents mounted the 85” Sony TV perfectly. It’s centered on the wall and at the correct height.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Good work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well. Tech was knowledgeable and pleasant.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Smoothie and fast, I recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed the mounted the tv quickly and with no wires showing or i excesses holes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quite quickly done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Came at date said and were very professional. Also cleaned up after the installation and very polite.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GEEK SQUAD MOUNTED MY QUICKLY AND NEATLY.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv in the living room, installed ROKU and connected it to my cellphone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installed quickly and neatly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation and instructions. Kind and friendly employees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so impressed with how curtious, knowledgable and efficient the two Geek Squad employees were mounting our television. Realizing how terrible our wifi signal was, Jarod suggested another product to improve the problem and came a few days later to install the eero on three floors. They were a pleasure to deal with and we would definitely use Geek Squad again!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad installer was great. Knowledgeable about what he was doing and made it look easy. Love my newly mounted TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best install ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and very efficient. Within 30 minutes they had the old TV down, the new 77" TV mounted correctly and the old TV packed up with all the packing material junk to take away. They then set up all of our cable/ internet services for the TV and showed us how to make it all work. The agents were great; best installation experience ever.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The agents were very quick and efficient in perfor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my new tv and mounted it to all the devices very satisfactorily.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    install mounting brackets and 65 in tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful job. polite, professional, knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a phone call from the installer prior to their arrival. Safe and professional install!! Thank you!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job mounting my tv and making sure everything was connected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sit back and let the pros do it. Save yourself the stress

    I would recommend this to a friend