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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 739 Showing 14,761-14,780 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great work Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and did an awesome job. Explained everything and we’re very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job, fast and neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job installing my new TV. I had a wall mount already mounted for previous set. They had me come and look at the set and said they would have to move the mount up higher. Then one of the techs said there was about an inch of movement left and they took set back down (75") and adjusted remounted set. It was just perfect. They then had me sit on couch and adjusted the tilt to my liking. I could not of asked for a better installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were timely and efficient and actually cleaned up after themselves vacuumed removed the box the TV came in wonderful Customer Service

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It was a quick installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV to the wall and connected the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installation in my basement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They completed a Perfect installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and worked efficiently. Would use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geek squad person was knowledeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who installed our new tv was great. He explained everything as he was doing it and showed how to work tv with our dish

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV mount and they come install. Can’t get any better

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    LG CX series install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and efficient. Employees were courteous and took time to explain the new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech guts did a great job. Ĥĥĥhhhhhĥhhhĥĥhhhhhhhhĥhh

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up the tv and mount quickly with no issues

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv and mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went over snd above ok mounting and installing my t

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Job By The GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6th time I've used GS in the last 4 years: 4 for installs in different places and twice for failing hard disk on a computer. This one was particularly good: an SSD disk that the GS installed just about a year ago was failing. Still a few days from warranty expiration, the GS replaced the SSD at no cost and, because of a price reduction on the same SSD, I got a $21 store credit back. Another great job by the GS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv on new tile accent wall!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These gentlemen were THE BEST!!! So kind, helpful and knowledgeable. Would HIGHLY recommend these two 100%

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's still on the wall - so that's all you can ask for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of two televisions to the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, excellent work,excellent customer service and very polite

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job Guys......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was defective so it was replaced reinstalled and reprogrammed it for me. :) Great job guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who mounted our 65” TV to drywall were incredible! They were on time, professional, meticulous and just good guys. They took extra care to make sure everything was level and secure. All of the wires were hidden inside the wall and they cleaned up the dust from the drilling. I highly recommend. I also searched around for others to hang the TV and the wires. Best Buy had the best price.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers were nice and on tie and installed everything how I wanted it n looks great! Ty

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my new TV on existing bracket so that was great.

    I would recommend this to a friend