Customer Ratings & Reviews

Great installer! Very efficient and knowledgeable.

I can always rely on the Geek Squad to expertly install and set up all my entertainment and internet needs !

Professional and courteous service. Exhibited expertise in installation and setup of TV

The agents mounted my tv and connected it to all my devices.

Very professional and cleaned after installation of bracket and TV.

The agents did a quick and fantastic job installing the TV

Guys were pros everywhere this was a difficult install they handled it very well.Thanks Best Buy for employing great people.

The Geek Squad Team members are the Best. Fast Professional Neat

The Geek Squad was quick and amazing. They took all of the work out of mounting my televisions. It was done right the first time.

The two agents that connected our new 65" SONY XR A80J OLED television were the best techs I have ever seen work. Josh and Jeremiah were professional, fast, and extremely clean. Even though Eugene King is not a Geek Squad tech, he is the nicest salesperson we have ever had the pleasure to meet at Best Buy. Because of Eugene, my wife and I will only purchase electronic devices in the future from Eugene at Best Buy.

They were on time. Answered all of my questions. Very knowledgeable and efficient.

The agents installed the mount and TV. Very friendly and knowledgeable

They arrived on time came with all the necessary CV-19 gear. Fast, efficient and the installation was perfect!

The geek squad was very knowledgeable about how to operate my tv. They took their time when hanging the tv and to teach me how to operate it.

Nick and company were very personable and very efficient

Greek Squad and Best Buy Representative gave a good recommendation got this product. Greek Squad install good.

In contacting "Best Buy" and "Geek Squad" I thought I was contracting for the services of your uniformed and store based service personnel. Instead, what you provided....without notice to me....was a subcontractor. I had seen two trademarked "Best Buy" vehicles in our neighborhood and deduced that these would be the personnel providing us the requested service. By contracting behind my back for subcontractors to do the work you deprived me of doing my own price comparison and shopping among other providers. I was expecting to pay for "Geek Squad" services...with the technical expertise and ACCOUNTABILITY that attends working with store based employees. You deprived me of that essential aspect of our contract. The personnel YOU contracted with were courteous and installed two tv mounts and one of our soundbars. The second soundbar required that we go online and find a part. We were told to simply 'call back' when the part arrived. We ordered the part and it was delivered within a day or two after the initial service. I texted the number provided and was told that "they were servicing another customer and would get back to us". Of course they did not contact us again. Had these folks worked for your store, it would have been a simple matter of contacting management. However since you created another layer of accountability for these services I decided to avoid the confrontation and arranged for alternate servicing of the one remaining soundbar. I intend to cancel my yearly maintenance program. It was deceptive of you to lead me to believe that I was contracting with "Best Buy" and "Geek Squad" when in fact you were subcontracting my requested service. I would not have agreed to this. You created a situation where you obtained a profit on subcontracting a service that I could have obtained on my own without your layer of profit. That is a deceptive business practice and one that terminates my previous good impression of Best Buy and Geek Squad.

The agent miunted my tv perfectly. He did a gtrest job.

I needed my 36" tv mounted on to the wall. The Best Buy person did a good job and was very friendly. However, he wasn't able to program the tv because the remote had batteries that sat in it for 2 years and the batteries were bad. So, unfortunately I paid for this service but didn't get it done for me. My fault, but very frustrating!

Tv mount and tv Looks great and is centered. The Guys at geek squad did a great job.