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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 744 Showing 14,861-14,880 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Happy with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys, showed up on time and very quick installation, thank you

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who installed it were very professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 year Follow-up on TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a fantastic job! Very thorough explaining mount use.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job on installation and removal Helped with setup also

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV set up all components (Dish network, sound bar) to dish remote. They cleaned up afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    65in. TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents did a wonderful job mounting my 65in. TV. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad went Above and Beyond!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek squad was Awesome. They did a great job installing up our new TV. But they went above and beyond! We had a new dining room fall being installed and our 2 dogs got out accidentally. The Geeks were quick to volunteer in the search and helped bring our pups home. Thankfully they helped us! We'd give 10 stars if we could. They were very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team delivered and installed the new tv. They also moved my existing tv to another room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must, especially if you want the set mounted. It was a pleasure wathching a very professional Geek Squad tackle the unpacking, mounting and installation of our 65" OLED TV. They answered every question we had. Hooked it up to our Spectrum account, got everything operational and showed us how to operate the remote control. I am an IT geek from way back, but it was a pleasure to watch these Geeks in action. Professionalism in action!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Set up Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up team was what really made the deal. The team was so fast, so responsible, so thoughtful and helped make sure everything was set up properly. I was truly impressed. I will continue to work with Best Buy and I have continued to have great experience

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always prompt, polite and neat. I will only let them install in my house

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Very polite and punctual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did the set up and installation perfect but when I askes questions about installing my virus protection and fire stick they said that wasn't on the contract.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did it all.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an excellent job setting up my tV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent did a fine job of removing the ol TV and mounting the new one. I was very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed my TV very quickly and efficiently. Thank You Geek Squad for your help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installing and explanation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional with the install and explaining how do to things with the new Samsung tv. They were very quick in the install. I am very satisfied with the install and explanation.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installation worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice, prompt, professional and answered all m questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad, they did a great job. Came to my house an mounted my tv an connected my sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad where very professional experience to the job at hand. Cleaning up behind themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service from the purchase to the installation

    I would recommend this to a friend