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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 745 Showing 14,881-14,900 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geeks Are Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul, the "Lead Geek", and his assistant showed-up as scheduled. They were professional, effective, efficient, and most importantly, they were personable. They mounted our 65" Samsung, along with the Samsung sound bar, exactly where we wanted it, and verified all systems worked as intended. We could not be happier with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time we have had Geek Squad service it has been great. This time due to the virus, extra precautions were taken by both employees who came to our home to install the new TV. They removed our old one. Installed the new one on our existing wall mount. They set up the TV with all our streaming services and showed us the basics of use. Very pleased with excellent service. We have the annual contract and find it very useful and will continue.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installation - Well Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 2 install sessions and both were Great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad fix my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent and service person was knowledgeable and he listened to my problem

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Guys did a wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived and mounted my TV and connected all cables in an expedient mannner an was ver professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Myrtle Beach house install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They make installation look so easy and very god at what they do, I will use them again and again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job mounting a 65 LG OLED and an 83 LG OLED Everything looks great. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outstanding service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install service. Fast neat and accurate. This crew knew how to do things right.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted my tv and made sure everything worked as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Moved tv to differnt location

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents moved our tv and connected all devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Professional!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television and explained all the workings to me. I was very happy with the experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Install Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was on time and very efficient when hanging our new TV. They answered all our questions and cleaned up before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thanks Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, knowlegible, super friendly, great job!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Mohammed was very courteous and an efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd time around was the charm On time & professional

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Super fast quality installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome guys, super friendly and professional! Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outdoor tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent connected my outdoor tv and sound bar perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service and attention to detail.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was very helpful with respect to proper placement of the tv and mounting height on the wall. They were quick and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Courteous and thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two young men came to do our installation. They were courteous, thorough, and tested everything to be certain we were satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV MOUNT ON WALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied! Geeksquad installed my tv mount and tv! Great picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    GREAT SERVICE FOR MY ELECTRONIC PRODUCTS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK TECHNICAINS WERE ON TIME AND VERY INFORMATIVE CONCERNING MY ENTERTAINMENT CENTER PRODUCTS. VERY KNOWLEDGEABLE AND POLITE.

    I would recommend this to a friend