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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 749 Showing 14,961-14,980 of 38,694 reviews
  • Rated 5 out of 5 stars

    Grear Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men that came and installed my TV two years prior and this year excellent service went out of their way to make sure it was done, right I will definitely tell my friends it's worth the extra money they care about what they do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Tech!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt was my service tech to install my new tv and wall mount. He called ahead, was on time, and was extremely polite and knowledgeable. He had a little difficulty due to uneven wall studs thanks to my builder, but worked through options and ended up with a solution that was better than my original idea. This gut exceded any service tech ever

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fantastic guys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional, knowledgable, and enjoyed conversation while they worked hard to make all right

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed everything very fast. I love these guys they know what to do and everything looks and sounds GREAT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted the tv but he had to go back to Best Buy and get the correct wall mount. I had purchased the wrong type. He did the install in minimal time. He was preficient in everything he did. I do recommend Best Buy Geek Squad home installation service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that installed were very nice to my 90 year old mother in law

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Professional are the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Geek Squad profession were very professional, courteous and very precise in the mounting of the mount and television. They also ensured that the television was programmed accurately and ready to watch.They also ensured that everything was clean and trash removed. Outstanding Service by both of the team workers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount works great with my tv easy to use and mount the tech did an excellent job of installing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They gave us more then what we expected thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all the experience was great. Not only did they install what was on the work order we also had them hang another TV as well.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional, competent and courteous. They were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were fantastic! Friendly and knowledgeable. Made sure I was connected to all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my 70 inch Vizio mounted by Bestbuy's Geek squad. I wasn't home so my mom directed them on where to mount my tv. I wish it was a little higher, but it will do. Thanks Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad never fails!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out amd mounted this. They were great and It’s perfect for what we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Successful installation of large TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service people arrived on time a d were successful in their task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agents were efficient, informative, polite, et

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were efficient, informative, polite, etc. All around great guys.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad connected everything. The two guys were great!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who came out was very professional who can not ask for a better service would recommend to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job in mounting TVs. Would recommend highly to have geek squad help with anything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick installation to my TV stand, and getting the TV up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Knowledgeable and friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were knowledgeable and friendly. Arrived on schedule.

    I would recommend this to a friend