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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 750 Showing 14,981-15,000 of 38,694 reviews
  • Rated 5 out of 5 stars

    Awesome Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Sony 65" UHD 4K TV with a 3 tiered metal/glass stand. I had the Best Buy guys come over to hook it all up as there was a separate cable TV box and Blu-Ray player along with my Audio system that needed to be connected. These guys put the stand together and then mounted the TV and all the other components and wired it up fantastically so you can't see any wires and then set the TV up and demonstrated everything worked perfectly. These guys did a professional install and in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very dissatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad setup was fabulous the store on the other hand left hand does not know it's right hand is doing received our order a month late ask for some consideration or compensation got no reply

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install was fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that installed and mounted my 75 and 55 inch tv’s were absolutely fantastic and very knowledgeable. I was able to keep my surround sound setup with a receiver upgrade, they figured out the wires and it sounds great! I am very pleased with the outcome.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv and we are happy.Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did everything I asked them connected and it is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mount my TV quick and they were really great at there job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    team did great. tv mount is in the perfect spot and tv is straight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really really easy, cant really say much else about it

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting tv on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to mount our tv to the wall. They did a very good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians arrived promptly after first giving me a call. They took all precautions and follow protocol due to the Covid 19 pandemic. The mounting of the TV wall bracket went smoothly without any problems. After the TV was mounted the tech showed me how to use the remote and explained the different functions of the remote. I'm satisfy with the installation and the professional way that the Geek Squad handle this project. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad contractor installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally went for an LG model but ended up with the Sony. very happy with it so far. Great picture

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that mounted was amazing and did a wonderful job. Went above and beyond to get things connected properly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Every install has been great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had two tvs installed, including the wall mount. Both teams were excellent, careful, answered questions, etc. etc.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    geek squad install. Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were quick and efficient No problems at all

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and looks great. Install team was awesome, and observed all of the COVID rules.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was knowledgeable and installed TV in a nice way

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting was fast, smooth and the Geek Team was outstanding. Very happy with everything they did.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was quick and they were eager to help me understand how to much my TV. Very informative, Highly recommend using this service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job. Very professional and quick

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good tv mount. I recommend everyone to get this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad may have saved my life!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were totally professional and personable. They not only installed the new television and sound bar but also moved the old television to a new location and installed. During installation they discovered that there was a serious wiring problem. They had to rewire the whole wall area for safety reasons. They accomplished all this effectively and efficiently. The GEEK squad not only setup the new sets but perhaps saved my life!

    I would recommend this to a friend