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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 751 Showing 15,001-15,020 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast and Friendly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted all TV (6) in less that 3 hours, including one that required drilling into ledge stone. All look great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did their thing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted my tv and provided excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my 75" TV at my convenience and did a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the geek Squad to mount my 55” lg oled tv they did a professional job and cleaned up after. Programmed the remote also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did it easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up 4 people for my job to put 85" TV on wall at 10 feet hight I tried before but un able to get it up and geek squad people finish the job in 30 minute lol I wasted 5 days for nothing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy as pie

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets done well the first time. I moved into a new home and needed to install several TVs and thermostats so I put the Geeks to work. No disappointments. The clearer you are with your uses of the Sevices after install, the more helpful the agent will be with getting you ready to use it the second they walk out. They can program your remotes. They will connect you to WiFi. They will help you setup you app credentials. I know they have some limits but if you ask, you will likely get.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great set up job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to remove my 40” TV from the wall mount and put up my 55” TV in its place. They also hooked up my new 65” TV. AWESOME!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad provided fast and efficient service when they installed my 75 inch tv. They did not leave a mess and were very clean.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Buy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two professional come to my house l. They were in and out within 2 hours.. I am very satisfied with Best Buy’s service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my televisions in style!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted both televisions. They even assisted me when I fell outside and "kissed the concrete" with my teeth. Calm under pressure! Appreciated them returning to hand the TV in the living room. So professional and the more veteran tech, was really collaborative with the more recently hired worker. Appreciated professionalism and the work completed. So glad I paid for the technical assistance.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They did an excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were extremely fast, knowledgeable, attentive and welcoming. They also gave me great advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's Malcolm installed my televisio quickl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Malcolm was great. He was very courteous and prompt. Great guy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mount a TV to the wall set up did a fantastic job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount a TV to the wall set up did a fantastic job five stars

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    So friendly and helpful. Best service ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an absolutely fantastic job and so very polite. The gentleman was absolutely wonderful and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Experts!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who hooked up our new wall mounted TV was fast and efficient - definitely worth having an expert do the job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted a Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the TV and did a great job. He was on time and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Did a fine job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV and sound bar and tested them explained how to use the remote control

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek squad install but did not look like it was hard. Could have probably done myself. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek squad install but did not look like it was hard. Could have probably done myself. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent put up my wall mount, installed TV & hooked up Roku & discovered my new Sony TV had a broken screen. They packed it all back up, ordered me a new one & rescheduled install. Guy was super nice. Not his fault that TV had an invisible break

    I would recommend this to a friend