Customer Ratings & Reviews

The agent mounted my 65 inch TV in a custom area flawlessly. He got it on the first try and came out great. He was very knowledgeable and easy to talk to. My experience was great!

They came on time, we’re very professional. TV was set up. And made sure we understood how to use the TV and the different remote that we have. They linked it into our previous sound system.

Over the top.. We had Carlos Lugones install our recessed box for our frame tv.. He was impeccably dressed, well mannered, punctual , informative and very knowledgeable! In addition to that our bezel was delivered after tv install.. When It arrived I called Carlos and he was here the very next day to install the bezel..

Geek squad is the best love the professionalism and the knowledgeable they provide a long with the services

The techs were very professional and treated our TV with care. They were informative of what they were doing and were able to answer all questions.

Oh my gosh I can not say enough about that guy who mounted all of our TVs except that I wish I was better at remembering names. I had two TVs installed, went back, bought a third TV. He came out and installed. The third one, remembered us, remembered my little cat who likes to escape and knew when he came in the front door, not to let her out.

Great picture and insulation was professional. Installers was on time and knew how to do their job. Television has a great pic.

Excellent service and mounted the TV in expert fashion. Well centered. Quick service

The Geek Squad tech Gamin and his assistant were both very friendly, professional and considerate of my space and belongings. They happily and patiently answered all my questions thoroughly, worked hard, and did a great job. Gamin was very knowledgeable and helpful, and I felt that they both knew what they were doing and were committed to do the task right. I feel like I received a high level of service from beginning to end. Highly recommend!

The employee was very nice and friendly. He discussed the options with us ahead of time for mounting and explained where we could mount and why. He even helped set up the TV and offered to help with setting up streaming services, I believe. He did accomplish very swiftly as well. Overall 10/10 service, would recommend to a friend, may be the best service I’ve ever had from a home appointment

Wonderful service. Agents were thorough and explained how tv, remote control and Alexa worked. They were very knowledgeable. So happy we had them for our installation. Best Buy has been there for our home appliances (Refrigerator,dishwasher, stovetop, sound system ) and now our new LG TV.

Our tv looks great on the wall. The guys asked us where we wanted it hung and marked off where it would be and made sure we liked the spot before they started. They cleaned up after themselves and answered questions we had and helped us set up some functions on the tv. They have exceptional service.

Just awesome The two guys that came to mount the TVs were super professional, super helpful, followed every COVID guideline, and were superior workers. I’ve never used geek squad before but had 3 TVs to mount so I bought the 1 year membership to make the TV mounting a bit cheaper. Their work is 2nd to none. They showed me aspects of the TVs, how to work them, & even told me to get a different sound system (Sonos over Bose {which I did and am super happy}). I will be getting more TVs mounted & have a few other services done! These guys ARE AWESOME!

Best Buy installation excellent professional installers careful removal of old TV new TV installation went great

What a great, smooth experience we had with our Geek Squad appointment. They arrived a little early, were extremely neat, answered all my questions, cleaned up after themselves. They took the time to explain the positioning of the tv mount, had us sit and get the feel best for us. The product is just what we wanted, it doesn't stick out too much but yet has adjustments that let you move the set if need be. We are thinking of doing the same in a different room and would request the same team again.

The technicians installed my television quickly and flawlessly. They took extra care to work neatly and vacuumed when they were finished. They offered me a surge protector and hidden Verizon box mount that I had not purchased (oversight on my part) and charged me fairly for those. They were prompt, professional, and friendly. Excellent service. Five stars!

the Geek Squad is always exceptional. they answers all of my questions and ask Where I want things. The TV was set up quickly and I was able to use it fully when they left.

The guys was very nice and politely. I was 2 min away but the waited for me with no worries. And I was very glad for that. The work was done with no mess and very fast. I just wish they could put the cable inside the wall. I got the “Samsung The Frame” made no sense have this tv and keep the cables out. But the guys says the don’t do that. Only hang the tv on the wall. :/

The guys from Best Buy did an excellent job mounting my first smart TV. They were careful to find the stud and handled my 65-inch TV with care. It didn’t take long at all to get the TV mounted. I would definitely use this service again.

Second home using Geek Squad services! Great service! The installers were knowledgeable, fast, and clean!