Customer Ratings & Reviews

My Geek Squad service was phenomenal and they both did an amazing job at installing my new TV. Thanks

technicians did a great job mounting our tv. And getting it connected to our WiFi. Would recommend

The install was quick and well done. They asked me how I wanted it and gave me advice on positioning. I couldn’t be happier with the service.

The agents greatly exceeded my expectations in mounting and connecting all my devices to my new TV. They were careful with all my equipment and made sure everything worked correctly and I understood how to operate all my devices before they left.

Must say it was an easy installation. They came very early in the morning and installed my 65 Inch Television just in time for my house warming party that evening.Walked through step by step how to use the streaming device as well. Great work guys -much appreciated!!

The crew was very good and set up my tv and all my channels. Very knowledgeable and friendly. Jesus and Parker.

The guys came told me exactly how it will be installed…after installation process they set the tv up for me and showed me how to use the new programming…They where very sweet

I recently hired Geek Squad to install a television on a wall in my apartment, and I couldn't be more pleased with the service I received. From the initial inquiry to the completion of the job, the entire process was a breeze. The technicians arrived promptly, were courteous and professional, and completed the installation efficiently and with great attention to detail.

the two agents Rogelio and Peter did an amazing job they exceeded in all areas from start to finish they made the entire process to easy for me from the communication to the install itself was done so quickly and efficiently. When I purchase through best buy I hope to get these two again they are the type of technicians that make the total tech membership plan totally worth every penny .

Nothing but amazing. A couple months prior, I bought a 75 inch tv along with a mount, but unfortunately the mount came later than Geek Squad. Luckily they already had one with them and of course, I purchased that as well. Like I mentioned earlier, the original mount I bought came after Geek Squad installed my 75 inch. So I decided to keep the original mount for my bedroom tv. I’ll admit before they left, John did notice a loose screw, which had me nervous for a moment, but he tightened it before leaving. Also, he took the time to explain to me how to use the mount that was used. That would make it two times Geek Squad has done an in home theater service for me and I love both the outcomes! John, thank you for helping my vision come to life in my home! It’s moments like these when a person should have cash on them to tip. I love both of my mounted TV’s!

The two techs Dan and Chris were the BEST!!! They were very professional, polite, quick and very knowledgeable about product, installation, Best Buy programs, technology, computers etc. They hung my television and cleaned up and disposed of unwanted boxes. I just recently moved into my house and am still getting organized. I will definitely request them to come back to hang my other televisions when ready.

The guys from Best Buy did an excellent job mounting my first smart TV. They were careful to find the stud and handled my 65-inch TV with care. It didn’t take long at all to get the TV mounted. I would definitely use this service again.

Unbelievable service! Extremely professional and beyond my expectations. Notified us the day before of the time window and then an hour before they arrived. They completed the job quickly and we’ll below the expected estimate time. They wore their masks the entire time and cleaned up after install into stucco and above fireplace. I was also blown away by the level of professionalism and respect, which i find very hard to find these days. I will never look anywhere else again and will use geek squad without hesitation, as they were worth every penny spent. Seriously, don’t think twice and to with them.

The agents were professional and very friendly. They taught me how to use the television after they set it up to get me started. They wore their masks the entire time and were in and out in 30 mins.

The agents mounted the tv very quickly, and connected my devices.

The most helpful delivery/install team. Very professional. Knew what they were doing. On time, communication was great. Hard working employees. Highly recommend.

Rowel & Matt were AMAZING. Not only did they do a stellar installation . They provided we with a lot of information and were beyond helpful. 10 stars if that was an option

The team who installed our TV were professional and fast. Helped answer questions and provided suggestions on where to mount our TV

Team members of geek squad arrived on time and got right to work. Installation and clean up went smoothly. Tv was installed at the perfect height I asked for. It wasnt until members left I noticed that the tv wasn't installed completely flush. I may attempt to follow up to see it that is at all possible.

Over the top.. We had Carlos Lugones install our recessed box for our frame tv.. He was impeccably dressed, well mannered, punctual , informative and very knowledgeable! In addition to that our bezel was delivered after tv install.. When It arrived I called Carlos and he was here the very next day to install the bezel..