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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 38,685 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installation is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer, Peter and David from the El Centro Geek Squad were awesome! Peter and David were very professional, they measured where we want our TV and sound bar mounted. They double checked and triple checked the measurements making sure everything is centered. Peter set up our remote so we could control everything on one remote. After installation, Peter was showing us how th rv worked a d notices our wifi was lagging. Made a recommendation on how we can upgrade with our provider. We did that the next day, and our wifi speed quadruple. If Peter had not tell us we can get an upgrade, we would still be stuck with an outdated router. Peter and David cleaned up everything and in our opinion, went above and beyond. We are enjoying our new TV. Thank you Peter and David and Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad got the job done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who helped hang my TV on the wall couldn't have been more professional and courteous. They respected my house, kept their distance with social distancing guidelines in effect, and also wore their masks the entire time. The TV took some time to get on the wall, but that was to be expected because the wall we were mounting the TV on has a firewall about 5 inches behind the drywall which cannot be easily drilled into. Also, the the TV is 75 inches and quite heavy, so they took great care in planning things out making sure everything was safe and stable. The studs were also spaces a little oddly on that particular wall, but they rolled with it and took care of things nicely. I could not recommend them enough to anyone looking to have someone hang a TV for them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job installing my TV. They even went back after I requested to have the HDMI plugged in. Very professional to deal with.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad efficient and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed by old TV, mounted the new one, and connected it to my apple TV service. This is my first smart TV, and I appreciated the crew's taking the time to explain and demonstrate its features to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really quick and nice!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really have nothing to complain about! They took less then 1 hour and set it to just the perfect spot on the wall

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Better than Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I debated having Best Buy mount my new TV. But when I looked at the new TV's I realized having it done professionally was a no-brainer. When the two came to install the wall mount and the TV they handled the task without issue. This was clearly a two person job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Killer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an amazing job installing the tv. The perfectly center the tv mount over the fireplace in corner. Setup the soundbar. Connected all my streaming services. Knowledgeable about the tv. Made the whole process enjoyable. Would recommend again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Team was professional and personal. They did an excellent job and mounted the tv and wiring exactly how I wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Pleased with this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Between the very user friendly set up of Samsung TV's and the Geek Squad, from installation to first use was a breeze. Great picture, easy navigation of menu and controls, when needed and ultra clear sound (I have a hearing issue not related to volume). I could not be more pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    The Geek Squad was so helpful and attentive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came were extremely knowledgeable, very quick and very helpful in showing me how to use my new television. They were also very interactive with my 3 year old who had to be involved in everything, and know what everything was, so he could later mimic everything they did after leaving. I appreciated THAT most of all, because we lost my husband in August and he did all that stuff with Daddy. I also appreciated the extra time to be able to add all of my streaming services and making sure that I was able to sign into all of them. Thank you so much Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You go Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad crew showed up right at the start of my appointment time frame. Very professional and thoughtful in their work. We had to move the existing mount down a bit due to the new TV mounting setting is much lower than my old TV. Nonetheless they took on the challenge and was able to utilize my existing mount and made it fit perfectly. Thanks guys

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say the installer that put up my new Sony tv was a professional. He positioned and prosthetic tv to my exact specifications. Thank you Geek squad….

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Tv mounting

    Rated 5 out of 5 stars

    Taylor Fox was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taylor Fox was great. He is with Geek Squad and delivered and set up the TV so it was so easy. very knowledgable guy and it really helped me for someone else who knew their biusinee=ss to put it up

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed and set up our TV promptly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent had the right mount for the TV. They did an excellent job installing and setting up the TV. Very efficient and personable. They were a great team!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Wall mounting tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that mounted my tv were knowledgeable, friendly, and very efficient. I would be please if they were sent for any of my geek squad work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was wonderful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My in home installation when perfectly. The team was efficient and quick. The best value for setting up a system in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Highly recommend Geek Squad to install and setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was fantastic! Two gentlemen came to the house, installed it, and explained how everything worked. They were professional, friendly, and knowledgeable. It was a great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Exceeded My Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who set up my TV were very professional. They set me up with my new TV exactly how I wanted it. They then assisted with the setup with my 4k blu ray player - and stereo receiver. They exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an oversized TV for my game room, and wouldn’t have been able to mount it in my own, so asked for Geek Squad to help - they didn’t disappoint! They got the job down very quickly, and centered it well on the wall. I couldn’t be happier with the result.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed/mounted my 75” TV perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rose and Jacob were amazing setting up and mounting my new Samsung 75” TV! They completed the job perfectly. Their communication was great, they were incredibly helpful from start to finish, they were able to explain what they were doing and why they were doing it (also offering advice on what they thought was best), and they even had an additional mount I could purchase with them on the spot after realizing I had purchased the wrong type of mount myself. I’d give them 6 stars if I could! If you want your TV mounted properly, this is the service to purchase!

    I would recommend this to a friend
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