Customer Ratings & Reviews

I purchased an oversized TV for my game room, and wouldn’t have been able to mount it in my own, so asked for Geek Squad to help - they didn’t disappoint! They got the job down very quickly, and centered it well on the wall. I couldn’t be happier with the result.

After a lot of confusion about installing our new television, we received not a five-star service rating but a TEN STAR! DON BRANDON made the installation and did a fantastic job. He respected our personal property surrounding the product. But, the most amazing task was modifying our existing wall mount His experience saved having to repair the wall for the new mount. He was also able to teach us how to properly use the new remote correctly. Please double thank him for us!

Very professional. Knew exactly what to do to install my TV over the fireplace. Connected the inputs and tested everything before they left. It looks great!

The two men that came were very nice and prompt. They asked us our preferences and then hung the tv and hid the wires in the wall. They explained how to use the tv, cleaned up and left. Everything was perfect.

The guys that came to install my TVs were amazing. I think one of the guys name was Chris. They were awesome, extremely professional and easy to talk to. They went beyond my expectations and they are an awesome team!

The two service techs did a great job on the installation and made sure every things was installed properly and working correctly. Once again, Best Buy did an outstanding job...

It was nice to not have to lift a finger to watch these guys go through the process of mounting my 85” tv. Plus, they gave me an excellent tutorial on how it all sets up. Set it, and forget it. Worth every penny to have this team do the work for you.

These guys know what they are doing. Seamless installation, very efficient and clean. They were friendly and gave great suggestions.

Jose was wonderful! He mounted my tv and connected all my devices. He was patient answering all my questions. Very professional and knowledgeable. I would definitely call the Geek Squad again!

Devon LaPlante was the absolute best! He was on time, professional, and so patient with my non tech ability. He was so nice and respectful and took the time to explain everything. Devon is absolutely the one you want to show up at your house! He made a stressful situation, stress free. He wrote tge book on how to treat senior customers! Thank you Devon!

I used Geek squad to install and remove my old plasma that died on us. I wasn't very comfortable mounting my new 75' tv so I used geek Squad to help me out. From start to finish they let me know what time they will be arriving to clean up and finally the install. This service is so good they listen to me what I wanted to do how I use my new gear. I went over what I liked and disliked about what my family likes and they got it done in a reasonable time. Very professional during this time masks is a must cleaned up my area and took away our old tv as well. They gave me options on how I like the install done and we again talked about my custom install that day. So kudos to Geek Squad for making our day easy and fun what a great service!!

The guys who came out for install were on time and professional. They worked quickly, but did not cut corners whatsoever. My set up was neat and exactly the look I was trying to achieve.

The team sent to install my new tv was friendly, Knowledgeable and efficient. The my completed the work in a timely matter and help setup all my apps and Xbox. Highly recommended this service and will continue to use for future purchases

The Geek squad did a great job mounting my new tv and connecting it to my cable and game system also they connected my sound bar to it.The geek squad was courteous and explained everything perfectly well

The team that installed my TV was professional and did a great job.

The team was professional, courteous, and knowledgeable. They removed my existing 65” tv from an existing wall mount on our main floor, carried it downstairs, attached legs to the tv, and placed it on top of an entertainment center. They then went back up to the main floor to mount my new 77” tv to my existing wall mount. Prior to mounting the tv, they pulled an Ethernet cable through an existing Legrand wall cavity kit. They connected the tv to my devices, adjusted the picture settings, then cleaned up the area and removed the packaging materials. We tipped the team because they did an outstanding job.

This is my first time hiring the Geek Squad...What a pleasant experience. They totally know what they do, and they do it fast and clean. Total peace of mind for you when it comes to installing a TV and do all the wiring.

The agents did a great job mounting my TV. And I had paid the extra $50 for them to run the HDMI and power cord cables through the wall, but since I already had the HDMI cable in there and I forgot that I already had an electrical outlet behind the old TV on the wall, I didn't need this extra service and Best Buy was nice enough to refund me the $50 back to my Best Buy card with no hassle.

The installation agents contacted in a timely manner. Arrived to my home and assessed the situation. Came prepared with equipment and tools. Mounted my TV and provided feedback. As well cleaned up and dirt or items after the installment completion.

My two Techs were awesome. Very knowledgeable, experienced and skilled. I am very happy with their installation and recommend them to anyone.