Customer Ratings & Reviews

The Qeek Squad mounted my Full Motion Wall Mount, 65” TV, Sound Bar, and DVD player in about an hour and a half. Excellent job!

Don provided expert service in the removal of my prior big screen TV/sound system, installation of my new system, and removal and installation of a new whole home sound system. Work was neat and tidy and his ability to explain how to work the entire system was superb. Very knowledgeable with excellent communication skills. He even assisted me after the installation with a few follow up questions - an unexpected plus! He has made me a Best Buy customer for life.

The agents did an outstanding mounting my Samsung TV, connecting it to my existing equipment, i.e. sound system and DVD player and internet. They also instructed me on the use of the remote and gaining access to my apps on the TV. Great job Geek Squad.

It was done excellent. The team team did a great job. Explained everything they were doing and was efficient

The techs that mounted the tv on my patio was very knowledgeable and professional.

I had a great experience with Tyler and Chris. They were knowledgeable, careful and efficient. What more could you ask for. I would highly recommend this service!

TV mount was a success. Not only did Isaac mount fast, he also helped connect the TV to the network and assisted with my WiFi/router.

Technician was very nice and explained as he went along. Went the extra mile to mount my TV since some hardware was missing that i wasn't aware of before hand. No complaints on his skill set and professionalism. Only concern I had was my surround sound could not be hooked up to new TV and was never disconnected from the power. Couple days later I tried to move unit, cords were so tight it would not move and unit was extremely hot due to vents were facing down on carpet. I finally was able to get unit untangled and obviously unplugged.

Best Buy is always my favorite place to purchase anything that needs to be installed because your Geeks are just the BEST! They always know exactly what needs to be done and how to do it. PLUS they are always thoughtful, kind and even FUN! GREAT JOB!!!!

The agent had to wait for 3 hours for the delivery truck to bring the tv, of which he waited patiently for the truck. Once the tv did arrive he had to deal with it for another hour and half before we found out that at&t had disabled the cable box. Of which he skillfully connected it and was on his way. This young man is definitely an asset to your company.

The agents who mounted the TV did an outstanding job centering the TV and connecting to my video and audio equipment. They were very professional and cleaned up when done. Outstanding.

Geek squad comes through again the technicians were very knowledgeable installed the TV have any problems stayed and set it up and made sure that I understood how the TV worked

Being a Total Tech customer used to bring great value. While I truly needed assistance to install my tv mounts & tv's I could barely contain myself at the cost to perform the service for each installation on top of my annual membership of which I do not use the services of their techs-perts every year. The installations were completed and I am satisfied it was done I am still absorbing the total cost in all matters of deep breaths.

Good service. They mounted my TV excellent wrk.disnt take long

The agents did a great job with the install. They were meticulous and talked us through the hardware and proper use.

Mr Jason and Mr Carter were excellent explaining what they were doing as they installed the wall mount. They welcomed my questions. The two of them were VERY PROFESSIONAL!

The agents mounted tv and connected to all devices. Took living room tv to bedroom and mounted to wall. Explained what to do and said if there were any problems call them. Have not had anything go wrong. Agents were very professional and courteous. Would recommend geek squad to anyone.

The Geeks were great. Professional, knowledgeable, and Neat. They took their time and explained the whole process. They help set up the TV so I could start enjoying it immediately.

We had a 65-inch Samsung Neo QLED 4K Smart TV installed by the Geek Squad and they did an outstanding job. Dustin & Kaden were the techs and they know what they are doing, it did not take them very long to mount and install the TV. They answered every question we had and even told us things we should do so we could enjoy TV viewing even more. If I could request what techs to come in my home and install various items it would be Dustin & Kaden. The are total professionals at what they do and they know what they are doing.

Outstanding service! They arrived on time and stayed long enough to make sure everything was working. I called them back to tweak an adjustment on my sound system and they were prompt and courteous. Shane is an exceptional Tech, both his knowledge and his personality.