Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 443 Showing 8,841-8,860 of 38,689 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best mount.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I can actuall get behind the tv to plug in other equipment. I can’t to that with the other one. I love this mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Our installation team was personable, listened to and answered our questions with clarity, and did great work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad (Brian and another associate) arrived on time. Were friendly and professional. Knew what to do and installed new TV in no time. Adjusted picture and sound to my liking and explained what he was doing. I had purchased a new wall mount as my current TV was so old, didn't know if old bracket would work. Brian checked it out and told me they could use old wall mount and I could return new one. He didn't take advantage of me when he easily could have and install the new one, but told me to take it back to store and get a refund!! Took away the TV box and all the styrofoam that came it with it. No mess anywhere when they left. Very pleasant gentlemen and worked very efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love my new The Frame TV1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional & quick! Neat & tidy! Looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome Geek Squad!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luke did an amazing job from Geek Squad! Professional, insightful and really cared about the install. Thank you!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed our 85” TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steven, Kristyn and Kenny all worked well together to mount our 85” TV on the room wall and set it up with all the connections. They also put in a 4K HDMI cable and a cord cover kit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subberb, service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob was very a friendly and expertise was great. Maybe looks great above our fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived early and set up my new tv. They showed me how to operate and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. Very professional cordial and accommodating. They made sure everything was exactly the way I wanted

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I knew it, Tech had marks all over and after finishing he knew what he was doing. Corey works fast, works xlean and takes time to explain and make surw the customer fully understands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was a breeze

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, professional and fast. They were so efficient what a great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Quad did a fantastice job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting and installation service was fantastic. The people who did it were very careful and communicated to us very thoroughly about the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NORM IS VERY HAPPY!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't begin to say enough great things about Scott Z. and the crew. In addition to SZ and his cohort, a manager ("Lovely" Lidia) and another supervisor were also present as they did an excellent job of mounting my new LG 55" screen to the wall, set up the initial programming and I was on my way. They were courteous, friendly (brave, clean and....sorry, that's the Boy Scouts :]) and even gave me several ideas on which way to go when I start to think about sound (soundbar, center speaker, A/V, integrated amp. etc). I was initially blown away by the $200 cost but in the end, it was worth every penny for the expertise and peace of mind. THANK YOU GEEK SQUAD.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install took less than twenty minutes. Definitely will have them install other tvs.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional and neat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team. They mounted one TV on the wall and both TVs were setup with the DVR and FHS. Very please, how professional and quickly they did their job. Very clean and neat setup. Bravo!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt and prepared!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad member was prepared -- new TV needed longer screws for the wall mount and he had them in his truck! I was impressed. Knew exactly what was required and did the job promptly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast, professional job installing my Sound System!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job connected multiple stereo components and TV, in the living room along with the master bedroom. I am completely satisfied with Geek Squad's work. I have used the service on prior occasions and will do so again!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy techs are great and mounting TVs and using this is a no-brainer. Make sure you get this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geat job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that installed my tv did an awesome job. They setup the tv and connected it to the surround sound system and made sure that all funtions were working . Hightly recommend the service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    A very good experience and I love my HG tv.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work was done well and the agents explained whst was going on. I was very pleased with the service and am happy that I got the geek squad program,very happy with the result.

    I would recommend this to a friend