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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 452 Showing 9,021-9,040 of 38,689 reviews
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were prompt, answered all my questions & above all did a great job mounting my television with wires hidden in the wall. All debris was removed, new console put in place & I couldn't be happier with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super professional and made my life so much easier. Quick, clean, and everything looks perfect. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    A Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe an absolute MUST for a member of the Geek Squad to install & mount your TV & Sound. And Geek will give lesson on how to work devices & answer ?s. Priceless service for your investment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personnel who installed the TV were very knowledgeable and courteous. Enjoyed discussion with them on various products. Overall they did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    These guys were the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two guys came to my house, wore slippers so that they would not track in the house, did a fantastic job technically and were personable to boot. Everything they did was impeccable, including taking any extra trash with them. Totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    professional and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up when they said would. They were professional and friendly. They made sure that I was happy with the installation, before cleaning up and and leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new TV in no time and couldn't be happier. It's very study on the wall and they got the placement of it perfect. Definitely worth the extra cost to have them install it instead of us messing it up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth, fast and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a couple “rehearsals” before we got it right….but it’s a beautiful experience now! My bedroom radiates warrior games and thr Rachel Maddow show!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. I wanted to install the wires through my wall but the wall was not big enough. The installer explained everything and I understood. They did a great job installing my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic timely service from true professionals! These men were fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who installed our new tv were courteous, quick, and took the time to set everything up for us and go over using the new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did a wonderful job, installing my wa!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quiet pleased with the speed and hassle free manner, by which the geek squad reps where able to put up both the tv mount and tv on to the wall. The representative were both very friendly and professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV and Soundbar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, very friendly, knowledgeable, took the time to explain the new setup, were efficient, and kept it clean.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Set up receivers and universal remotes, FLAWLESSLY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome agent exceeded my expectations with his experience, knowledge, and professionalism. He really cared about his work and helping us out with every single one of our devices!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Tech Guys Were Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that arrived were amazing. They were knowledgeable and all around friendly. They did amazing work and next go around I hope i get the same team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad overcame some intallation problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem I have with Geek Squad is showing us how to operate the new Samsung TV, especially how to get our streaming service from former TV. Installation was good.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv became the center of our bedroom setup and we love it! Huge, solid picture, and with access to all of the Samsung apps we love

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GeekSquadrocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Rep did a great job of listening to our needs/desires, as well as providing us with feedback. He was very professional, had a great sense of humor, and I appreciate all he did.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geek squad came out they was very helpful and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my TVs they are very helpful and knowledgeable and I want to give a special shout-out to Keith and Louise they did a good job of setting up my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs installed & programmed Sonos system with TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very good installing my electronics and new system.

    I would recommend this to a friend