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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 461 Showing 9,201-9,220 of 38,689 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Amazing Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing job and very professional. My wife and I are extremely happy with the results from their work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    advanced installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    techs were great, no damage to tile on wall, works like a charm

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Lg gallery 77 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was outstanding great customer service and the job was overall amazing I’m extremely happy with my Lg gallery 77 inch tv! Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was on time, pleasant and courteous. It was fairly simple install as the mounting hardware was already installed. They just put the tv up, helped me activate the Reco and other tv apps. Very helpful. I appreciated their efforts.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Superb service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad mounted the TV and set everything up! The even took the time to show me how to use the controller. Great team!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Best Buy Employee

    Rated 4 out of 5 stars

    Love how quick the installs go

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast install, nice guys. One of them was a little unprofessional but seemed newer so no big deal. I wish they set up everything for me like usual but ig I can’t complain too much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worked well together as a team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, friendly and expeditious. I would recommend the Geek Squad to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounted 75" and 40" TVs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had both TVs installed very fast, asked exactly where we wanted them and gave advice, showed how to setup everything. Definitely recommend, did a great job, cleaned everything up and hauled off all boxes too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service professionally installed great guys that work for you

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad in installed TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted the tv and connected it to all the devices and setup the tv and in a very timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mount & tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys hanging my mount & tv. Sooo nice and did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    my best buy adventure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the folks that delivered and set up my tv -plus taught all we needed to get the most out of it were good folks plus they knew their job. Great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Life Savers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job they came in my house and did an excellent job. Absolutely great I was impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was for a 85" led TV. A team of three came out and took down an old 65" and mounted the 85" in the same place. Installation was fast and was done about an hour. However, right before they left the TV developed a flaw in the panel. They had to order a new replacement and then came back out to install again. The team took care of unboxing, mounting, clean up and setup the new TV. All was done quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roy and Lance are ACES!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians that came to our home were named Roy and Lance from the Destin, Florida store's Geek Squad. They removed the inoperable 65" TV along with it's precarious mounting system. They installed our new 75" television on it's superior mounting system, and secured the whole ensemble better than it was prior to their arrival. They also insured that our new television, ROKU and audio system all worked together seamlessly. Thank you Geek Squad for these two technicians.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and efficient. I will definitely get another tv mounted through y’all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad removal and install a breeze!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were neat and efficient. In and out and adjusted their set up at my request without issue

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted and set up TV, cable and DVD pl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time and set up the equipment with customer instructions. Gave some tips on our sound bar and options if we didn't like it. Didn't like it and followed their advice. Cleaned up after taking boxes and even vacuumed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my TV under my gazebo in a very short time. I’m a very satisfied customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service. Fabulous job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician came early and had everything up and running within an hour. Explained everything for using the device and other options.

    I would recommend this to a friend