Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38690 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 488 Showing 9,741-9,760 of 38,690 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my 75 inch TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and connected my devices. They also took all boxes with them. Everything was clean when they left. Very friendly and knowledgeable. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have never used the installation service before but wow! They were knowledgeable and helpful. Thorough with the installation and explanation of how the equipment should be operated. Will recommend them to others and use again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike was Great! He removed the old tv and mounted the new one with ease! He spent time in setting up the tv and added my apps! A True professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Scheduling Issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual installers did a great job once they got to our place, but having to re-schedule multiple times was very irritating. I was also receiving calls to set-up appointments, which I already had an appointment I set online, so was very confusing. Didn't know if the installers were going to actually show up or not. On one instance, I scheduled for earlier int eh day and they showed up after we were gone...with no calls or anything.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted tv quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service in mounting TV. Very professional and aligned correctly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was great..on time did a fantastic job...did clean job..hooked up TV and explained everything to us.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Thankful for Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came in and mounted my tv and showed me how to operate the TV

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Perfect and fast installation by Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were fantastic. Very professional and knowledgeable. Thank you guys!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth the money!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was totally worthwhile, and the Geek squad did a great job. However, I was not told by the store that there would be an extra cost to hide all of the wires, so I had to pay a fair bit more to get this done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my tv quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent Nathan was amazing and was very efficient! He installed my tv quickly and was very helpful and nice! Definitely would recommend Nathan with geek squad tv installations..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed and setup my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected all parts and settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely glad I bought this service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs who installed my 75" TV did a great job. They were quick, careful and had no issue assembling the mount I'd bought elsewhere and made sure I was happy with where the TV was positioned. Not only that, they were very friendly and answered any questions I had. I'd definited recommend Best Buy's installation and mounting service when buying a TV. It wascwell worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Extremely Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up was superb. The technician showed me a different way to route my soundbar and blu-ray player, due to the greater number of HCMI ports on this TV vs. my old, replaced one. He was extremely helpful not only with the physical set up but also the TV programming set up. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very Professional!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so thankful for the Geek Squad. They mounted 4 TVs and did a great job. They even recommended how high the tv’s should be mounted. They were very professional and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad guys were amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome !! Major attention to detail and made sure i was happy . There was some confusion about my ceiling speakers , they thought i was gonna for sure replace them when that was not exactly the plan .. it was only of needed / ones I had didn’t work well . Think it was a communication breakdown befwwwn office and them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install TV quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and efficient! Great work. Absolutely 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad mounted our new 85” TV to the wall and hooked up all the necessary cables. They were very careful to get the placement exactly where we wanted it. They even disposed of the boxes for us!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was fantastic and very knowledgeable. Customer Service was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thorough TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installer did a great job unboxing, measuring, and explaining the installation process. He also checked that my TV's video and audio was working properly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    sturdy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does the job well especialy when the geek squad hangs it

    I would recommend this to a friend