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Customer reviews

Rating 4.6 out of 5 stars with 38690 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 498 Showing 9,941-9,960 of 38,690 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These geek squad guys were GREAT!! Very courteous and professional. They did an outstanding job of installing my TV. Would highly recommend them for this again and again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great came in inclement weather and expertly removed tv from mount and carried new 85 inch TV and with great care mounted tv. Excellent work Geek Squad!!!?

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Top notch service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really nervous to have the guys start drilling holes in the wall as the project has metal studs. But they were patient, and did it right the first time and did not leave one hole to fix. The guys were friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents best service anything you need they will get it done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and quick job on installation. We purchased a tilt wall mount. The installers used multiple sensors to find wall studs. They also unpacked TV and hauled away trash. Then they started TV connected to router making sure it worked before they left. Great service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geel Squad installer was excellent. He was courteous, timely, patient, and very knowledgeable. Took his time explaining everything thoroughly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional and did a great job. Explained what they were doing as they worked.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed our TV in a professional way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super polite and helpful. They even wore shoe covers to come into the house. Mounted the TV exactly as I had asked. Helpful in showing us how to program it also.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a beautiful job. They were polite and professional and were very quick getting everything taken care of.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Matt and Kevin did an EXCELLENT job in getting all our devices connected to our tv!!! Very KNOWLEDGEABLE!!! Highly recommend!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the squad. Delivered and mounted and all hooked up

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up only one day late and did a very good job. But it was a simple table mount installation with lots of wall mounted stuff removed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job on moving and installing our existing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs moved our old TV to its new locations and did a terrific job of mounting and connecting it.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Video equipment installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that installed my video equipment were awesome. They took there time and explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and insured everything functioned properly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Impeccable installation from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and solid. Highly recommended. Has multiple adjustable angles including tilt. Hold up easily with 75’’ TV The Geek Squad guys were on time, impeccable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from Geek Squad on installation. Folks were professional and cleaned up nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bracket and TV put on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came and mounted my bracket and TV. It was put on the wall in a timely manner. They were on time and very polite.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Pleasantly surprised!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were right on time, very professional and did exceptional work in mounting my new TV to corner location and hid all the wires. They even got all my streaming services set up properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assemble and Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The assembly of the stand was somewhat tedious and the squad put it together and set it in to place. Next they mounted the television on the adjustable arm allowing the screen to swivel. The wires were all corralled down the center pole and neatly tucked away. Yes, wires as my found system is an older Harmon Kardon with 5 wired speakers and big subwoofer. Next the electronics were all synced: satellite provider, surround sound system, router and the tv. Remotes all integrated to work very well for the components and set up was phenomenal. Great service oriented technicians is the Best Buy!

    I would recommend this to a friend