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Customer reviews

Rating 4.6 out of 5 stars with 38690 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 500 Showing 9,981-10,000 of 38,690 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Tops In Home Service Again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual - the squad was punctual, courteous and totally know their trade!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tha agents did a great job mounting my TV and connecting my devices

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek Squard are quick and know there job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad Agents were so good to us they really did a honest job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was informative and perfesionall during the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Amazing service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He took down my tv mount in barely any time at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a few ways that we can place the TV screen in our room, but one of the most common ways is by hanging it on the wall. After all, being able to put the screen on a wall is one of the great things about buying a flat panel TV. So, if you are wondering, “what size or type of wall mount do I need for my TV?” – then you’ve come to the right place. In this article, I will look at the different ways to wall mount an LED, plasma or OLED TV. What we need to consider when buying flat screen mounts, and do a few TV wall mount reviews to help you decide which one to buy in 2021.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent work by the geek squad technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting was smooth and professional. The technician knew what he was signing too.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks were knowledgeable and did the installation in record time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installation was quick and smooth.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents made me the first stop of the morning, they were respectful of my space, gave me options on how I wanted things done. And did the job quick and cleaned up after themselves. Great job!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Greek squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It holds up my 80 inch quilt well very easy to install. I would recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GEEK SQUAD DID AN EXCELLENT JOB MOUNTING MY TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did an excellent job mounting an setup of my mount, soundbar and TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was very good. Excellent knowledge and polite workers. I will use their services again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys worked quick and professionally to install my first owned tv wall mount. Love the product and the tv that goes with it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    $200 PRICE A BIT HIGH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knew what they were doing, were on time and speedy. $200 price is a bit high for this type of work but this may be due to the pandemic ,and , while we are on the topic, they did not wear masks the whole time during install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Mounted the tv without any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV with professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rather have Geek squad installation than Third party installer. It would be considerate if Best Buy give this decision or option up to the customer who make the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Never Fails To Amaze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad took pride mounting and installing my TV. They were thorough with what they were doing and furthermore, consulted me before mounting. Afterwards, they provided in depth instructions on operation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very friendly and professional., answered all questions. Mounted TV and hooked up accessories.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two great techs who installed my tv’s and mounts. Highly recommend this service. Just check that everything is plugged back in before letting the techs leave!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time. Notified me when they were on the way. They were neat and groomed. Very friendly and help moved a couch that had nothing to do with this visit. Quick prompt and timely! 5 stars

    I would recommend this to a friend